Residential Life and Technology Assistant

AgencyDept of Health and Human ServicesDivisionBlind ServicesJob Classification TitleCasework Associate I (S)Position Number60043193GradeNC04About UsThe North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.Description of WorkThis position is a vital part of residential services which allow eligible people from around the state to receive services in this one-of-kind program in North Carolina. It is based at the DSB Career and Training Center (CTC) in Raleigh, NC which offers services to individuals who are visually impaired, blind, or deafblind to assist them with achieving their goals of independence, education, and employment. Services are available to adults and teens. Many individuals served also have secondary disabilities.The CTC offers residential services 24 hours a day, five to seven days a week, 12 months a year. All residential students return home for holidays and scheduled breaks. This position works 2pm-10:30pm, Sunday through Thursday. It serves in a rotation of staff who cover third shift absences when needed. Students participate in classroom instruction during the weekdays and in the evenings they practice skills learned in the classroom in real life settings. The Residential Life and Technology Assistant works collaboratively as part of a team to support individuals in the residential program. Supports include reinforcement of classroom learning regarding assistive technology and daily living skills. Additionally, this position works with the residential life team to ensure safety and security while also allowing students to function as independently as possible within their specific circumstances. Other activities include assisting with recreational activities, orientation to the facility and supporting students who are adapting to change.This position works under the direct supervision of the Residential Life Coordinator and is expected to work collaboratively as an integral part of the residential services team while also exercising initiative and sound judgment. While this position requires technical knowledge, it requires a mix of both technical and human service skills. Onboarding training on technology used by individuals who are blind, visually impaired or deafblind is available. Division of Services for the Blind also offers an annual training week to CTC staff as well as intermittent trainings on topics essential to providing effective services to the people we serve.Knowledge Skills and Abilities/Management PreferencesSalary Range: $32,287 - $56,502Recruitment Range: $32,287 - $50,000Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred. Experience working with individuals who are blind or visually impaired.Experience working in a residential setting.First Aid, CPR and AED certification.Familiar with JAWS, Zoom Text, and other assistive technology.This position is funded in part through federal funds.  This position will close at 11:59 p.m. the night before the end date.The Division of Services for the Blind provides services to people who are visually impaired, blind and deaf-blind to help them reach their goals of independence and employment.Compensation & Benefits:The State of North Carolina offers excellent comprehensive benefits.  Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).  Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.  Visit website for State BenefitsSupplemental and Contact InformationThe North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: https://www.ncdhhs.gov/.DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for positions for which they may be qualified.               Application ProcessBe sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.Due to the volume of applications received, we are unable to provide information regarding the status of your application over