Operating Systems Software Programmer I

AgencyDept of Health and Human ServicesDivisionSEC OFFICE - INFO TECHJob Classification TitleOperating Systems Software Programmer I (NS)Position Number65026182GradeDT09About UsThe North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.Description of WorkThe primary purpose of this position is to provide advanced lead technical (technical expert) support in the development, installation, modification, and maintenance of specialized and complex computer systems software, communications software, various layered products, and third-party software. This position may be responsible for providing critical or 24x7x365 support for mission-critical IT systems located in Wake County and Forest City, NC. Work involves monitoring and fine-tuning operating systems software, resolving technically complex problems, and managing projects for new releases and versions of software. Support consists of providing extensive server operating system and Active Directory technical knowledge to application developers, application designers, support staff, and management. Work involves assisting analysts, programmers and users on complex applications for providing compatibility and analysis of software constraints with existing operating systems software and for providing systems software design, modification and tailoring as required. Provides cost/benefit evaluations of vendor supplied software and recommends hardware configurations as needed. Work involves monitoring CPU cycles, storage utilization, Input/Output utilization, and disk space utilization. Addresses the root cause of problems rather than providing temporary repairs. While so doing, also communicates with all stakeholders both vertically and horizontally to ensure all efforts, whether project or support related, is ratified, understood, is in accordance with security plus architecture best practices, and is agreed upon by stakeholders. This position also must have a thorough knowledge of operating systems (such as Linux, Unix, Microsoft, z/OS) to aid in troubleshooting. *NOTE: This position is a hybrid position and may require on-site work in Wake County NC and occasional on-site work in Forest City NC?Knowledge Skills and Abilities/Management PreferencesSalary Grade Range: $81,504.00 - $122,256.00Recruitment Range: $90,000.00 - $110,000.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:Considerable knowledge of Windows server operating systems.Considerable knowledge of Red Hat Enterprise Linux server operating systems.Considerable knowledge of VMware and Horizon View.The Posting Will Close At 11:59 P.M. The Night Before The End DateThis Position Is Funded In Part Through Federal FundsThis Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NCAbout the Office of the SecretaryThe Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact.About the NC DHHS Information Technology DivisionIn collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.  Compensation and BenefitsThe State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits.Supplemental Contact InformationThe North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS:  https://www.ncdhhs.gov/.DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.In accordance with the Governor’s Executive