GBS Billing Associate-1

Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:Job SummaryThis position processes charge adjustments and creates and distributes various reports. He/She audits and prepares adjustments and performs research as needed. This position requires meticulous attention to detail and ensures that all steps under the billing Matrix process are followed in the proper order.Prepares weekly reports and analyzes source documents.Ensures accuracy of customer records and responds to customer inquiries as needed.Identifies, researches, and resolves any errors or customer disputes.Process charges adjustments to meet the team SLA.Qualifications:Excellent verbal and written communication skillsProficient in Microsoft Office Word, PowerPoint, and ExcelPreferred Background: WWF, Billing, AccountingEnglish Level: 70%Day shift: 6:30am a 4:00 pm (Monday to Friday)Grade Level: 7HybridEmployee Type: PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.