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Senior Manager, Strategic Partnerships

at Fiserv

Fiserv2 LocationsPosted 2026-06-18
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Job description

Calling all innovators - find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitleSenior Manager, Strategic PartnershipsWhat does a successful Senior Manager, Strategic Partnerships do at Fiserv?Fiserv is doubling-down its investment and focus on small businesses. As the leader in financial technology, it is our right to win. We want you to be part of the team that captures the SMB market through our bank partnerships. The industry serving SMBs is fragmented, filled with an array of confusing choices, and crowded with 140+ fintechs vying for the SMB wallet. Small business owners and their employees are challenged with navigating this increasingly complicated ecosystem. As the market leader in financial technology, we know that cash flow sits at the heart of what a small business does every single day. With 3500+ financial institutions in our client base, we can empower our bank partners to take back and win the SMB wallet share. Through an integration of our existing products, we are on a mission to provide the best set of solutions for a small business in market and enable our bank partners to capture this market.What you will do:This role has the primary responsibility of supporting the SMB market and product strategy functions in Merchant Services. The role has the potential to expand based on the performance of the individual. Expectations are high – this individual needs to develop / establish influence through partnership with internal teams. This person is highly organized, detail-oriented, drives deliverable outcomes with speed, and is open and responsive to direct feedback. The ideal candidate has an appetite for continuous learning and drive for excellence in all deliverables. We have a lot to accomplish and aggressive goals – this person will enable the team to achieve them.Market Landscape & Trend AnalysisDirectly support Sr. Director Market Strategy & Commercialization on developing and managing inventory of fintech / traditional providers supporting SMBs, including inventory of notes from meetings with funds, industry players, fintechs, etc.Support analysis of market trends, competitive landscapes, and consumer behaviors to support product commercialization strategies – leveraging research reports, etc.Conduct thorough research on industry trends, market dynamics, and emerging technologies relevant to small business payments and other capabilitiesIdentify market opportunities, competitors, and gaps in the market that Fiserv can addressAnalyze historical data and forecast future market trends to inform SMB positioning, including by verticalsCommercialization EnablementDevelop and create visually appealing slides and decks to support product commercialization efforts, leverage, and produce input into team slide templateCollaborate with cross-functional teams to gather data, insights, and information for inclusion in presentations, including Monthly Business Reviews (MBRs), Management Committee updates, client presentations, and sales enablementBuild strong relationships with key stakeholders to ensure alignment on project objectives and timelines; requires high emotional IQ and proactive engagementAssist in the development and execution of SMB launch plans through effective communication materialsProvide support to teams with ad-hoc requests for data analysis, reporting, presentation prep, and event support (as needed)Goals/KPIs: Revenue / margin for businessOverall impact on multiple expansion (along with Sr. Director / SVP)What you will need to have:Bachelor's degree, MBA PreferredMinimum 3-5 years of strategy or financial analyst positions related experience in an investment banking or management consulting firmStrategy experience with an emphasis on business development and partner managementAbility to travel up to 10-20%, primarily internal travelExperience with partnership, credit operations, and delivery; with most of the experience in leadership roles, operational consulting a positiveExceptional PowerPoint and Excel skills, including strategy and financial presentation developmentUnderstanding and knowledge of business financial practices and accountingExperience in data-driven management, metrics, and reportingAbility to lead and motivate and drive cross-functional teamsProven ability to understand complex business conceptsStrong analytical skills and ability to build consensusExceptional communication and presentation abilities to interact at all levels of the clients from C-level to technical and operation levelsSolid thought leadership and the ability to influence others through collaborative effortsAn ability to quickly establish credibility and rapport with a broad set of constituenciesStrong results orientation with demonstrated track record of success to effectively complete tactical activitiesA high degree of adaptability and flexibility to excel in a dynamic, fast-paced environmentWhat would be great to have:Possess an entrepreneurial attitude“Get it done” approach and attitudeHighly organized, detail oriented and analytical mindsetA true team playerLocation & Travel Required:Role is based at 1 Broadway in New York CityApproximately 10-15% travel throughout the year to various Fiserv officesSalary Range$120,000.00 - $198,000.00These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.For incentive eligible associates, the successful candidate is eligible for an ann
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