Payroll Team Lead

Calling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitlePayroll Team LeadAbout your role: You will lead payroll-related projects and process improvement initiatives across the U.S. and Canada payroll functions, ensuring deliverables are completed on time, accurately, and in alignment with regulatory, operational, and business requirements. This role partners closely with Payroll leadership, HR, Finance, Technology, vendors, and key Centers of Excellence to assess current-state processes, identify risks and opportunities, drive execution, and support sustainable solutions. You should bring strong payroll knowledge, project coordination experience, vendor management capability, and proficiency with Workday and related payroll systems.​What you’ll do:Lead payroll projects from planning through execution, including scope, timelines, milestones, risks, issue resolution, stakeholder updates, and post-implementation follow-upAnalyze current payroll processes, systems, and controls to identify improvement opportunities, reduce manual work, strengthen compliance, and improve the associate experiencePartner with Payroll, HR, Finance, Technology, Legal/Compliance, vendors, and COE teams to align project requirements, validate data, resolve issues, and drive decisionsCoordinate testing, validation, communication, training, and change management activities for payroll system, vendor, policy, and process changesCreate and maintain project documentation, process maps, standard operating procedures, job aids, and implementation plans to support operational readinessPrepare accurate project reporting, metrics, issue logs, decision records, and leadership-ready summaries of progress, risks, and outcomesSupport payroll reconciliation, data analysis, and root-cause review activities needed to inform project decisions and validate successful implementationEnsure project deliverables support compliance with federal, state, provincial, and local payroll, wage, hour, tax, and audit requirementsServe as a subject matter resource and escalation partner for project-related payroll questions, risks, dependencies, and operational impactsAssist with payroll tax and payroll process daily activities when project cycles are slowResponsibilities listed are not intended to be all-inclusive and may be modified as necessary.Experience you’ll need to have:Bachelor’s degree in accounting, Business Administration, Human Resources, Project Management, or related field required4+ years of payroll experience, including payroll processing, balancing, internal controls, payroll taxes, issue resolution, or payroll operations support2+ years of experience leading or coordinating projects, process improvements, system changes, implementations, or cross-functional initiatives2 or more years’ experience with Workday Payroll or comparable payroll/HCM systemsMust have at least 1 year of Fiserv experienceWhat would be great to have: Workday experienceCPP certificationPHR, SPHR, GPHR certificationHow you’ll work:This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.​Sponsorship:You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.Benefits at Fiserv:Fuel Your Life program to support physical, financial, social, and emotional well-beingPaid holidays and generous time away policiesNo-cost mental health support through Employee Assistance ProgramsLiving Proof program to recognize your peers’ extra effort with points used for rewardsEight Employee Resource Groups to foster a collaborative cultureUnparalleled professional growth with training, development, and internal mobility opportunitiesRetirement planning and discounted shares with the Employee Stock Purchase PlanMedical, dental, vision, life, and disability insurance options available day oneTuition assistance and reimbursement programPaid parental, caregiver, and military leaveMilwaukee Perks: Free, secure, covered parkingOnsite fitness center with lockers and showersEasy access to restaurants, shops, and entertainment, including 3rd Street Market HallThis role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont or Washington.It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.Thank you for considering employment with Fiserv.  Please:Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).Our commitment to Equal Opportunity:Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a