Administrative Specialist I - Rehabilitation Casework Technician

AgencyDept of Health and Human ServicesDivisionEMPLOY , INDEP FOR PEOPLE W/DISAB - EIPDJob Classification TitleAdministrative Specialist I (S)Position Number60054800GradeNC08About UsThe North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.Description of WorkThis Rehabilitation Casework Technician position is located in the Gastonia EIPD Unit Office and will provide administrative and casework support to Rehabilitation Counselors providing services primarily to adults with disabilities residing in Gaston County. This position will also provide back-up casework support to the satellite office in Lincoln County as needed.Job responsibilities include the following:*Interviewing consumers and gathering diagnostic reports to assist counselors with determining eligibility and required services *Assisting counselors with developing written plans of services in conjunction with the consumer, parent and/ or guardian *Documenting casework data and the provision of substantial services throughout the rehabilitation process in the case management system *Assisting with monitoring client progress throughout the service delivery process*Preparing documents, including invoices and billing, filing, scheduling appointment, inputting casework data into the case management system and preparing correspondence to support client services*Working with community employers/partners to assist in directly placing highly qualified individuals in suitable employment settings leading to successful employment outcomes *Providing other support as designated by the counselor and completing all related administrative tasksKnowledge Skills and Abilities/Management PreferencesSalary Grade Range $39,244 - $68,679 Recruitment Range $39,244 - $49,275**Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours**Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:Knowledge of and/or experience working with people with disabilitiesKnowledge of and/or experience utilizing electronic case management systemsFlexibility and experience organizing multiple priority assignments in a fast paced settingExperience working with the public in a professional manner and in team settingsPosting closes at 11:59 p.m. the night before the closing datePosition is funded in part through federal fundsAbout Division of Employment and Independence for People with Disabilities (EIPD):The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide.  To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.Compensation & Benefits:The State of North Carolina offers excellent comprehensive benefits.  Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).  Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.  Visit website for State BenefitsSupplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: https://www.ncdhhs.gov/.DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for positions for which they may be qualified.               Application ProcessBe sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM the night BEFORE the closing date.Applicants may be subject to a criminal background check. All candidates selected for positions