Customer Success Manager - Quality

Support 4-6 large, global customers post-implementation with Veeva Quality applications Act as a trusted advisor and own the relationship with your customers’ application owners to understand their objectives and challenges Liaise with Veeva strategy, sales, product and/or services’ stakeholders to address customer needs Lead meetings with customers to demonstrate success and identify additional opportunities to add value Provide strategic guidance to optimize use of Veeva applications and help create a customer roadmap based on their business goals and needs Facilitate customer to customer or customer to Veeva connections for collaboration opportunities and industry learning 7+ years experience in Quality within life sciences industry Experience working with or in large global pharmaceutical companies Customer-facing consulting experience Experience managing relationships with key decision makers and application owners Ability to travel up to 25% Must be based in the EU 7+ years of working in software, or consulting SaaS/cloud experience in the management of Quality applications Experience working with Veeva Vault Medical, dental, vision, and basic life insurance Flexible PTO and company paid holidays Retirement programs Maternity & Paternal Leave Fitness Reimbursement 1% charitable giving program Total compensation: 75,000 - 130,000 EUR The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.