Data Center Technician

Expert working knowledge of copper (UTP, Cat5e, Cat6, Cat6a) and fiber optic media types, (MMF, SMF, 50 micron, 62.5 micron), industry standards and applications, and use cases (e.g., Ethernet, Fiber Channel, SONET, TDM)  Installs, provisions, tests, and maintains DS0 thru OC12 services, and equipment in support of network and customer requirements. Diagnoses, troubleshoots and repairs customer and network circuit’s  Install cable runs, patch panels and cross connects. Performs cable lacing as per the Datacenter standards · Significant hands-on experience with the installation of both copper and fiber media types.  Expert working knowledge with cable testing systems to ensure operational integrity  Expert working knowledge of troubleshooting both copper and fiber cable media. (E.g. dB loss, Attenuation, Breaks, Termination Problems, Transmission Characteristics)  Working knowledge of fiber optic and copper test equipment · Understanding of network layouts, Cisco hardware and layer 1 topologies  Working knowledge with Data Center Network Hardware (Ethernet, Fiber Channel interfaces)  Working knowledge of pertinent ISO Standards associated with Data Center Cable Infrastructure re including ANSI-942, ANSI-568  Execute customers’ support requests ranging from server reboot to complex telecommunication equipment troubleshooting and updates order management system  Responsible to lead the troubleshooting process and repairs in case of events or equipment failure providing recommendations to prevent re-occurrence of such events  Monitors and responds to security, environmental, equipment monitoring systems · Takes readings off of equipment (Electrical and Cooling) and maintains the related reports  Manage and track capacity of MMR, MDF, IDF, patch panels and cables  Maintain detailed site documentation of customer cross-connects and power circuits for provisioning  Responsible for cleanliness of data center and common areas  Responsible for maintaining security procedures for site and data center access which includes: staffing the security office working access request cases escorting vendors and customers to and from secure areas  Available for rotating 7/24 on-call support and flexible shift scheduling BICSI Technician Credential Preferred  Minimum 2-3 years’ experience in similar critical facilities  High School Diploma  Low voltage installation & troubleshooting experience a plus  Fiber optic splicing experience a plus  Needs to have functional knowledge of Inside Plant (ISP) disciplines; fiber optic and electrical cabling and labeling conforming to Telecom industry standards. Strong technical and mechanical background with experience on the latest generation transport gear, critical infrastructure (Generators, HVAC systems, high-voltage electrical systems, DC Power Plants, etc.) found in Telecommunications facilities.  Knowledge of VISIO, MS Office  Analytical troubleshooting  Ability to follow specified policies and procedures  Excellent written and verbal communication skills  Comfortable working in a fast paced 24*7 environment with flexibility to work after-hours and weekends when needed  Autonomous with team spirit