Chief Of Staff, Channel Sales and Programs

Who are we?Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.Job SummaryThis Chief of Staff role sits within the VP Strategy and Transformation team as part of the Office of the Executive support function for the SVP, Global Channel Sales. The Chief of Staff will own the operational orchestration for the function — keeping the team highly organised, aligned, and on track to deliver on the multi-year strategy and transformation initiatives across Global Partner Sales. This is a high-visibility role that requires operational effectiveness, exceptional communication skills, creative problem solving, AI tools usage, and the ability to work effectively across functions, geographies, and seniority levels. Responsibilities Operating Rhythm & Meeting Cadence Own the end-to-end operating cadence for the SVP and leadership team, including week leadership team calls, quarterly leadership team offsites, and all associated actions and follow-upCollaborating closely with the Executive Assistant, maintain a forward view of the SVP's calendar; prepare briefing notes for key executive meetings, and be the point of contact, and content lead, for any SVP participation in any CRO All Hands, CRO Managers call or other functional teams’ Town Halls so the SVP is fully prepared for every engagement. Partner with the Sales Ops leader to ensure all 13-week cadence forecasting content is ready ahead of key meetings and eventsDesign and facilitate agendas for all forums, ensuring discussions drive to clear decisions and that outcomes are documented and followed throughStakeholder & Commitment Management Monitor and coordinate all actions assigned to the VP, Transformation and SVP, Channel across all key forums, ensuring commitments are delivered on timeWork proactively with internal stakeholders to gather inputs, resolve blockers, and maintain momentum on key prioritiesAct as a delegate for the VP, Strategy and Transformation to help drive scale and pace in the business Build strong working relationships across Sales Operations, Finance, HR, Communications, Marketing and partner functions to support effective information flow and timely decision-makingStrategic Initiatives & Sprint Work Take ownership of strategic priorities — scope the problem, run the sprint, and deliver a clear point of view with recommended timelines and accountable ownersLead or support cross-functional initiatives from planning through to execution, ensuring milestones are met and progress is visible to senior stakeholdersIdentify opportunities for process improvement and operational simplification and drive implementation in partnership with the relevant teamsProvide analytical and strategic support to the leadership team, synthesising data and developing recommendations that inform key decisionsContent & Events Lead content coordination for Quarterly All-Staff calls, Quarterly Leadership offsites, Channel breakout sessions at the annual sales conference (Connect), and any Connect mainstage content for the SVPIn partnership with the Channel communications lead, support the development of SVP communications including written updates, presentations, and targeted messaging for audiences across the Partner Sales organisationRun the Quarterly and Annual awards program end-to-end, from nominations and selection through to recognition at key eventsQualifications 8–12 years of experience in Chief of Staff, strategy operations, or executive program management roles within large, global technology or channel-driven organisationsDemonstrated experience supporting C-suite or SVP-level executives — managing complex calendars, stakeholder commitments, and leadership operating rhythms at paceExposure to partner, channel, or sales organisations is strongly preferred; an understanding of partner-led GTM motions is desired Proven track record of running cross-functional programs end-to-end  Experience developing executive-level communications, presentations, and briefing materials for senior leadership and external audiencesBachelor's degree or equivalent experience preferredSkills & Attributes Exceptional organisational and operational discipline — able to manage multiple high-priority workstreams simultaneously without losing detail or pace. Leverages AI in everyday workHigh level of confidentiality and discretion — comfortable operating inside the office of a senior executive and navigating sensitive topics, people matters, and confidential information with sound judgementProactive, anticipatory working styleStructured thinker who can take a complex, ambiguous challenge and return a clear, sequenced, owner-assigned point of view that is ready for leadership reviewCollaborative and able to build trust quickly across the leadership team and with external stakeholdersComfortable with ambiguity and pace; able to flex between strategic thinking and operational execution as the situation demandsSuccess Measures SVP feels “two steps ahead” of every meeting, every presentation, every call All actions from staff calls, offsites, and CRO LT forums are tracked, owned, and delivered on time with clear accountabilityCommercial cadence content is ready, accurate, and SVP-ready ahead of every forecast call, QBR, and deal reviewStrategic sprint deliverables are structured, decision-ready, and landed with clear owners, timelines, and measurable outcomesAll-staff calls, sales conference sessions, and awards p