Principal, Partner Account Manager (Open)

Your work days are brighter here.We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.About the TeamThe Partner Management team is part of Workday's Global Partner Organization, and we play a vital role in driving Workday's growth and customer success through our services partner ecosystem. We manage the full 360-degree relationship with Workday's Services Partners, including revenue contributions and growth, delivery quality, partner expansions, partner innovation, demand generation, and sourced opportunities.Our team works hand-in-hand with partners to build annual partner plans, conduct account mapping, and manage performance against targets throughout the year. We are a supportive, fast-paced team that is energized by resolving challenges and finding creative ways to manage workload and priorities. If you enjoy building meaningful partnerships that directly impact business outcomes and customer success, this is a team where your contributions will be visible and valued.About the RoleAs a Principal Partner Account Manager within the Global Partner Organization, you will lead outcome-driven results and partner relationships with a portfolio of SI, Regional and Boutique Partners at Workday. This is an opportunity to shape how Workday grows through its partner ecosystem, ensuring our partner relationships are outstanding and differentiated.Working in concert with the Partner Sales, Partner Success, Sales and Services leadership teams, you will drive practice growth, solution identification, AI innovation, and go-to-market plans within North America, aligned to the Workday Sales and Services organizations. Your ability to develop and translate a business plan into results will be essential to helping Workday achieve its business objectives, drive new subscription revenue, and grow customer success.In this role, you will be responsible for:Managing the 360-degree relationship with a portfolio of SI, Regional and Boutique Services Partners, including revenue contributions, delivery quality, escalations, and partner innovationsDeveloping and executing annual partner plans, including account mapping and performance management against targetsDriving practice growth and go-to-market plans aligned to Workday's Sales and Services organizations within North AmericaIdentifying solutions and innovation opportunities within the partner ecosystem to support Workday's product and services strategyLeading demand generation efforts and sourced opportunities through partner channels to drive new subscription revenueCollaborating cross-functionally with Partner Sales, Partner Success, Sales and Services leadership to ensure unified execution and partner successPosting End Date: 06/23/2026The application deadline for this role is the same as the posting end date stated.About YouBasic Qualifications (P5) Principal Partner Account Manager 8+ years of experience in Partner Management, Partner Development, Alliance Management, Channel Management, or a related field within a SaaS, Cloud or AI company4+ year of experience developing and executing partner business plans that drive measurable revenue growth and customer success4+ years of experience managing complex partner relationships, including navigating delivery quality, escalations, and partner performance(P4) Senior Partner Account Manager 6+ years of experience in Partner Management, Partner Development, Alliance Management, Channel Management, or a related field within a SaaS, Cloud or AI company3+ year of experience developing and executing partner business plans that drive measurable revenue growth and customer success3+ years of experience managing complex partner relationships, including navigating delivery quality, escalations, and partner performance​Other QualificationsRelationship Building: Skilled at building sincere, meaningful connections with people across locations and backgrounds, with the ability to cultivate and maintain long-term partnerships that drive mutual valueStrategic Alliances: Experienced in creating and managing partnerships between organizations to achieve mutually beneficial goals, including identifying potential partners, negotiating terms of collaboration, and ensuring the partnership delivers expected valueGo-to-Market Strategies: Proficient in planning and executing approaches to deliver solutions to the marketplace, including understanding customer needs, the partner landscape, and effective sales and marketing approachesBusiness Development: Experienced in identifying and implementing opportunities to increase organizational value through growth, including understanding market trends, building relationships with partners, and identifying new market opportunitiesPipeline Development: Skilled in creating and managing a series of steps to convert prospects into customers, including understanding customer behavior, applying effective strategies, and optimizing the pip