Assoc. Dir, Project Management Metrics, Analytics, & Performance (MAP) (Hybrid)

Job DescriptionThe Associate Director, Project Management, within Metrics, Analytics & Performance (MAP) will lead project management related to the development, delivery, & maintenance of a portfolio of metrics/analytics projects to support strategic decisions, improve planning/execution, and monitor performance across our portfolio, studies & processes within Global Clinical Trial Operations (GCTO).Responsibilities include but are not limited to:Collecting, assigning, tracking, and prioritizing requests from users requiring modifications (upgrades or bug fixes) to new and/or existing systemsManage timelines and resource management through development (i.e. Agile, Waterfall) and release (inc. communication & training)Approve change requests for upgrades/bug fixes/data changes and coordinate release planning and assessment for the business in collaboration with our Research & Development IT Division.Coordinate all aspects of SIT & UAT, included, but not limited to ensuring the development of test cases, issues tracking, and completion of the proper documentation prior to deployment.Collaborate with team members to develop business cases in collaboration with processowners/stakeholders and our Research & Development Division IT for new tools/solutions.Ensure business needs and criticality of functionality are correctly documented in SystemDevelopment Life Cycle (SDLC) documentation.Coordinate the communication of system changes to Business Process/Sub-processOwners, requestors, and stakeholdersContribute to the ongoing development of processes related to access and support of all released toolsCollaborate with MAP Team members and our Research & Development Division IT to ensure internal Service LevelAgreement (SLA) are followed and reviewed/updated once a year.Work with IT and support team to create user provisioning and deprovisioning processEnsure proper process and guidelines are in place to share and exchange data between applications & apply record retention policy when applicableThe role must demonstrate appropriate Leadership Standards. Experienced with "getting things done" in a complex work environment is required.Education Minimum Requirement: Bachelor's degree required; concentration in a computer science, data science, scientific or applied discipline preferredPMP and/or CPM certification preferredExperience and Skills:Minimum of 8 yrs experience in IT Project Management5 years of experience in clinical research/clinical development preferredBasic understanding of System testing & providing training to user communitiesExperience creating Strategic PlansDriving large strategic project in a matrix environment Knowledge quality management and control tools is required.Critically evaluate process implications of system changes and deal with conflict and bring to resolution.Able to identify critical input and outputs that drive business processes and dependencies on process (workflow) vs. technology (dataflow).Strong understanding of how to use reporting tools, such as Qlik Sense, Power BI as well as modelling and planning toolsKnowledge of SQL or other database/query tools a plus.Excellent teamwork and leadership skills, including conflict resolution expertise and discretion.Customer service orientation and the ability to work effectively with clients, third party vendors, quality and IT management/staffsProficient in MS Office,Recognized as “team player”Committed to continuous improvementAnalytical ability, good judgment, ability to multi-task & prioritizeStrong verbal & written communication skillsAbility to proficiently interact with all levels of management and exert influence to achieve results.eligibleforERPclinicaltrialjobsGDMSRequired Skills: Adaptability, Business Case Development, Business Decisions, Business Processes, Business Process Modeling, Clinical Database Programming, Clinical Data Management, Clinical Data Standards, Clinical Research, Conflict Resolution, Data Analysis, Data Quality Assurance, Data Reporting, Data Validation, Detail-Oriented, Good Clinical Data Management Practice (GCDMP), Good Clinical Practice (GCP), Interpersonal Relationships, Mentoring Staff, Project Management, Project Management Tools, Strategic Planning, Strategic Thinking, TeamworkPreferred Skills: Clinical Development, Clinical Research Operations, Clinical Research Trials, Information Technology Project ManagementCurrent Employees apply HERECurrent Contingent Workers apply HEREUS and Puerto Rico Residents Only:Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:EEOC Know Your RightsEEOC GINA Supplement​We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.Learn more about your rights, including under California, Colorado and other US State ActsThe salary range for this role is$142,400.00 - $224,100.00This is the lowest to highest salary we in good faith