Inside Property Adjuster

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job DescriptionAs an Inside Property Adjuster, you will be responsible for investigating and validating the details of loss for complex homeowners claims, typically valued up to $250,000. In this role, you will determine coverage, assess damages, and negotiate claim settlements within your assigned authority. You will also serve as a resource to junior team members by providing guidance and support. Delivering a high level of service to our premium customers is key, including being readily available to address and resolve escalated concerns in a timely and professional manner.We are seeking an Experienced Property Claims professional with a strong background handling high-volume and complex homeowners claims, including losses up to $250K. Brings expertise in writing and reviewing complex repair estimates, managing high-value properties, and owning claims from start to finish across all exposures (dwelling, contents, ALE, mitigation, and supplements). Preferred background includes insurance carrier experience along with field exposure, and demonstrated ability to effectively partner with independent adjusters and cross-functional teams. Known for strong communication skills, collaborative approach, and ability to navigate complex loss scenarios such as storm, water, and hail claims. Proven track record of providing excellent customer service, including supporting escalations, and comfortable participating in an on-call rotation to support premier customer needs.Key ResponsibilitiesApplies extensive experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk Review)For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcomeRecognizes and identifies key components of residential construction and repair, including structural integrity and home systemsIdentifies the most complex customer needs and works to meet those needs using appropriate customer service skillsDetermines subrogation or fraud potential and how to handleDemonstrates advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and departmentHandles investigation regarding all aspects of the most complex Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion and independence within increased level of authority Supervisory ResponsibilitiesThis job does not have supervisory duties.#LI-AS2 SkillsActive Listening, Analytical Thinking, Collaborative Mindset, Conflict Resolution, Customer-Focused, De-Escalation, Effective Written Communication, Homeowners Claims, Negotiation, Prioritization, Verbal Communications, Water Mitigation, Xactimate CompensationBase compensation offered for this role is:Inside Property Sr. Cons I: $68,500.00 - 104,100.00/salaryInside Property Sr. Cons II: $70,100.00 - 110,400.00/salaryCompensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable. As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.   Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and prot