Systems Administrator II

Job#: 3037685 Job Description: Systems Administrator II Location: Colorado Springs, CO (Partial Remote) Role Overview This position is for a Systems Administrator to provide Tier-III IT services and support with considerable independence and initiative. This role focuses on building print objects, maintaining print servers, and working with various teams and vendors to ensure correct configuration. The role also involves developing procedures, troubleshooting advanced issues, and performing solution design and engineering work. Key Responsibilities Build print objects, maintain print servers, and collaborate with departments and vendors for proper configuration.Manage Active Directory and Group Policy in a mixed Windows environment, troubleshooting GPO, replication, security, and permissions issues.Provide support and administration for a hybrid Office 365 Exchange environment, including directory replication to cloud assets.Review system logs and alerts, responding according to documented procedures, and support network backup, recovery, and archiving activities.Conduct desk-side support to resolve customer tickets, installing and troubleshooting a variety of software packages in a Microsoft Windows environment with some iOS devices.Develop and promote standard operating procedures and contribute to the Knowledge Management System (KMS).Communicate progress, status, and issues to customers and management, ensuring actions meet or exceed operational Service Level Agreements (SLA). Required Qualifications Education: A Bachelor’s degree from an accredited college or university with major coursework in a related area of study is required. One year of relevant work experience may be substituted for one year of required education. Experience: Three years of full-time, professional experience in a related field is required. One year of relevant academic coursework beyond the minimum requirement may be substituted for one year of required professional experience. Technical Skills: Experience with VMWare, NetApp, remote connectivity tools, Active Directory tools, and Windows Server management is required. Proficiency with Microsoft Office is also necessary. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/book