Sr. Technical Program Manager.
at Blue Origin Personnel, LLC
Want this job?
Let DoneWithWork tailor your resume to this exact posting, write the cover letter, and submit the application for you.
Apply with DoneWithWork — $19.99/moApplication close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Enterprise Technology (ET), where we’re developing the digital infrastructure needed to build the road to space, with an emphasis on digital capabilities required to advance Blue Origin’s mission. Enterprise Technology is the center of excellence for digital technology at Blue Origin, providing oversight and governance to align technology and business strategies. Senior Technical Program Manager, Digital Workplace In this role you will be responsible for bringing structure, governance, and maturity to the Hardware Asset Management (HAM) practice within the Digital Workplace organization. You will partner with stakeholders across Digital Workplace, Procurement, and Finance to assess the current state, define the program scope and milestones, and own the end-to-end delivery of a scalable, ITIL-aligned HAM program. As the HAM practice matures, your scope will expand to include continuous improvement initiatives across Digital Workplace, which encompasses our Global Service Desk and Field Support teams. As a Senior Technical Program Manager, you will drive the overall program scope and strategy as well as collaborate with teams inside and outside your organization to deliver against that plan. You can define the program (mission, vision, tenets), set goals, analyze data, drive improvements that are quantified with metrics, and influence resource allocation. You understand the systems in your program space, their limitations, scaling factors, boundary conditions, and reasons behind process and architectural choices. We are looking for someone to apply their technical expertise, leadership skills, and commitment to quality to positively impact the operational backbone that enables Blue Origin's mission-critical teams. Passion for our mission and vision is required! Special Mentions Travel: Minimal travel expected; estimated at less than 10% annually. Responsibilities include but are not limited to: Drive the end-to-end assessment, redesign, and implementation of Blue Origin's Hardware Asset Management program, including lifecycle management, inventory control, procurement coordination, distribution, and disposition in collaboration with the DWS Director and all key stakeholders. Define and document HAM policies, procedures, and governance frameworks aligned with ITIL V3 or V4 best practices and enterprise standards. Develop and maintain a comprehensive hardware asset inventory, ensuring accuracy, traceability, and compliance across all end-point asset classes. Create and track program milestones, risks, and dependencies; own and prioritize all requirements associated with delivery of the HAM program. Define and drive the metrics strategy for the HAM program, including the creation of new metrics, ongoing tracking, trend analysis, and executive-level reporting. Design, build, and maintain dashboards that provide a single pane of glass view into hardware asset inventory, lifecycle status, and overall HAM program health. Partner with Procurement and Finance teams to align hardware purchasing processes, budget forecasting, and vendor management with lifecycle planning. Develop structured improvement roadmaps that address gaps, risks, and opportunities identified within current Digital Workplace practices. Drive cross-functional alignment and stakeholder communication across Digital Workplace, Global Service Desk, Field Support, Procurement, Finance, and broader Enterprise Technology teams. Build and maintain program documentation, including charters, RACI matrices, process maps, and status reports. Demonstrate good judgment in how and when to escalate critical program decisions. Writ
Want this job?
Let DoneWithWork tailor your resume to this exact posting, write the cover letter, and submit the application for you.
Apply with DoneWithWork — $19.99/mo