IFG Associate Director, Carrier Compliance

Become a part of our caring community Innovative Financial Group (IFG), a wholly owned Field Marketing Organization (FMO) and subsidiary of Humana, is looking for an experienced leader who specializes in Medicare Advantage to join the Compliance Team as an Associate Director of Carrier Compliance. Reporting to the Director of Compliance, you will. As an Associate Director, you will be part of a fast-growing team who monitors sales interactions and maintains key relationships internally with IFG leaders as well as externally with our business partners and agents.In this role, you will oversee resolution, and mitigation plans for Complaints to Medicare (CTM) complaints and allegations. You will co-create a robust oversight and monitoring program, drive insights and plans designed to minimize compliance risk exposure for IFG and agency partners. While working within assigned areas to optimize business results you will:Lead and develop a team of 4 Senior Compliance Professionals aligned with Health Plan carriers to ensure carrier expectations are metDevelop strategy and provide ongoing oversight and monitoring of agent and agency sales to ensure compliance and minimize risk for the EnterpriseOversee processes to review agent/agency sales and allegations and determine the most appropriate and effective course of corrective actionCollaborate with Senior Sales leaders, Carriers/Payors, Agency Partners, Agents, and other Enterprise business partnersProvide consultation and guidance to sophisticated contracted sales partnersResearch compliance issues and recommends changes that ensure compliance with contract obligationsMaintain relationships with Health Plan carriersCoordinate carrier compliance implementations, as neededTo be successful in this role, you will have a proven track record as a strong, effective communicator with Senior Leadership. Additionally, the ability to thrive in a very fast-paced environment is also critical to success.Use your skills to make an impact  Required QualificationsBachelor's Degree6+ years of experience with Medicare Advantage2+ years of management experienceAdvanced experience working in compliance, risk management, or managed-care fieldStrong communication skills with the ability to influence effectivelyMust be passionate about contributing to an organization focused on continuously improving consumer experiencesPreferred QualificationsMBA, Juris Doctor, or other graduate degreeAdditional InformationTo ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggestedSatellite, cellular and microwave connection can be used only if approved by leadershipEmployees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA informationHumana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:Health benefits effective day 1Paid time off, holidays, volunteer time and jury duty payRecognition pay401(k) retirement savings plan with employer matchTuition assistanceScholarships for eligible dependentsParental and caregiver leaveEmployee charity matching programNetwork Resource Groups (NRGs)Career development opportunitiesOur Hiring ProcessAs part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called HireVue. HireVue Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you. If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview.  Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $138,900 - $191,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage per