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Health System Inside Sales, Corporate Account Manager

at McKesson Corporation

McKesson CorporationUSA, VA, RichmondPosted 2026-06-16
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Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.Job SummaryThe Health Systems Inside Sales Corporate Account Manager (CAM) is responsible for managing and growing a portfolio of large, complex health system accounts through proactive, insight-driven engagement. This role oversees a focused book of approximately six high-value accounts, each generating over $5M annually, requiring a strategic and highly consultative approach.This individual is accountable for driving enterprise value across a diverse portfolio of accounts in varying performance stages—expanding share of wallet within growth accounts, stabilizing existing revenue, and identifying opportunities to recover and re-engage underperforming or declining relationships. Success in this role requires the ability to uncover new business opportunities within existing health systems while aligning solutions to customer clinical, operational, and financial priorities.The CAM builds trust with senior stakeholders through professionalism, business acumen, and a steady leadership presence. This role requires a pragmatic, low-ego approach, prioritizing collaboration, clarity, and results while navigating complex customer environments. In this role, the CAM will also assist in executing quarterly business reviews and annual planning sessions, partnering with Inside Sales leadership and cross-functional stakeholders to execute strategic account plans focused on revenue growth, retention, and profitability. This role reports to the Inside Sales Manager with a dotted line to Area Vice Presidents aligned to assigned accounts.What It Takes to Be SuccessfulAbility to strategically manage and grow a small portfolio of high-value accounts, balancing growth, retention, and recoveryDemonstrates strong executive presence, sound judgment, and professionalism in complex or high-pressure situationsSkilled at building trusted relationships with senior stakeholders across clinical, operational, and procurement functionsAbility to identify new business opportunities within existing accounts and translate insights into actionStrong communication and presentation skills, including the ability to lead business reviews and influence decision-makersOperates with a collaborative, low-ego approach, effectively partnering across teams to drive outcomesDemonstrates ownership, follow-through, and execution discipline in a fast-paced environment Minimum Requirements:  4+ years of relevant experience Key Responsibilities Account Management & Growth ​Manage a portfolio of high-value health system accounts ($5M+ annually) with full accountability for revenue retention, growth, and profitabilityDevelop and execute strategic account plans aligned to customer clinical, operational, and financial priorities, including quarterly and annual business planningIdentify, develop, and drive cross-sell, upsell, and new business opportunities within existing accountsManage a portfolio with varied performance levels by:~Expanding growth accounts~Stabilizing and maintaining existing revenue~Re-engaging and recovering underperforming or declining accountsMaintain disciplined CRM (SFDC) funnel management and documentation as a single source of truth​ Customer Engagement Serve as the primary inside sales point of contact for assigned health system accountsBuild and maintain strong relationships with supply chain, procurement, clinical, and executive stakeholdersDeliver proactive, value-based engagement, including issue resolution and continuous alignment to customer needsPartner with field teams to ensure consistent customer strategy and communicationConduct periodic in-person engagement to strengthen relationships and support long-term retentionStrategic Execution & OperationsAssist in executing Quarterly Business Reviews (QBRs) and support annual planning to advance account strategy and market share growthEnsure alignment to contract strategy, including GPOs, manufacturer agreements, and local vendor executionMonitor and manage key performance indicators including service levels, pricing alignment, and contract complianceSupport operational processes impacting the customer experience, including order management, issue resolution, and accounts receivable coordinationData, Insights & Value DeliveryLeverage data to provide actionable insights on utilization, pricing, and savings opportunitiesTranslate analytics into strategic recommendations that improve customer outcomes and drive growthEnsure accuracy and alignment between contract pricing, invoicing, and performance expectationsCross-Functional CollaborationPartner with Inside Sales leadership, Field Sales, Finance, Operations, Value Management, and Customer Service teams to execute account strategyCollaborate across specialized teams (e.g., equipment, lab, Rx, home health, surgical, etc.) to deliver a coordinated, enterprise-wide customer experienceCoordinate internal resources to resolve issues, remove barriers, and accelerate growth opportunitiesSupport enterprise and Health Systems initiatives aligned to McKesson’s broader strategy Preferred Critical QualificationsBachelor’s degree or equivalent experienceMinimum 4+ years of experience in inside sales, account management, or healthcare distributionExperience managing or supporting complex / enterprise health system accountsStrong understanding of pricing, contract structures, and margin dynamics within distribution or healthcare en
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