Product Engineer

Build your best future with the Johnson Controls team!Who we are: Johnson Controls is global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!What We Offer:Competitive salaryPaid vacation/holidays/sick timeComprehensive benefits package including 401K, medical, dental, and vision care.On-the-job/cross-training opportunitiesEncouraging and collaborative team environmentDedication to safety through our Zero Harm policyJohnson Controls is seeking a skilled and motivated Product Engineer to join the Water Cooled Centrifugal Chillers team at the San Antonio Facility. This is a continuous engineering (sustaining engineering) role focused on keeping an existing, high-volume product line performing at the highest level across quality, cost, and manufacturability. This person will serve as the critical bridge between the Global Engineering organization based in JADEC and the San Antonio factory, ensuring that global designs are successfully and efficiently incorporated into production.What You Will DoDesign-to-Factory BridgeServe as primary interface between Global Engineering (JADEC) and San Antonio factory.Collaborate with Manufacturing Engineering, Quality, and Production teams across factory sites on-site and remotely to resolve drawing conflicts, tolerance concerns, and producibility issues in existing product documentation.Participate in Change Control Board (CCB) reviews; author and process Engineering Change Notices (ECNs) with full factory impact analysis including effectivity date planning, BOM accuracy, and work instruction alignment.Work closely with Contract Engineering teams to ensure that customer-specific modifications to standard products are engineered within factory capability constraints.Quality ImprovementOwn recurring and systemic quality issues on the water cooled centrifugal product line, driving root cause analysis through structured methodologies (8D, A3) and translating findings into permanent engineering corrective actions.Implement DFMEA updates, tolerance studies, and design-level countermeasures for in-production quality defects identified through factory audits, warranty data, or field feedback.Partner with the Quality Engineering team to disposition nonconforming material and determine engineering accept/reject criteria.Support PPAP activities for component or supplier changes that result from quality-driven engineering modifications.Design for Manufacturability (DFM) ImprovementsIdentify DFM gaps in existing product designs that result in assembly difficulty, rework, scrap, or extended factory cycle time, and champion engineering changes to address them.Participate in DFM review events for product line changes, representing the factory's practical assembly perspective and ensuring new configurations can be built reliably at rate.Work with Manufacturing Engineering to validate that DFM improvements deliver measurable improvement on the production floor.Cost ManagementIdentify and lead cost reduction opportunities within the existing water cooled centrifugal product line, including material substitution, specification rationalization, component standardization, and BOM simplification.Develop engineering cases for value engineering changes, provide technical justification, risk assessment, and implementation plans to gain cross-functional approval.Track implemented cost improvement projects against savings targets; maintain project status visibility for leadership reporting.Engage with Supply Chain and Procurement to evaluate supplier-driven alternatives, ensure engineering requirements are maintained, and qualify new parts into the product.PTS and Field SupportProvide engineering support to the Product Technical Support (PTS) team for escalated field issues on water cooled centrifugal products, including analysis of field failure reports, return material evaluation, and development of field-applicable corrective actions.Author and support issuance of technical communications, service advisories, and field upgrade kits as needed.Support occasional field visits to investigate high-priority customer issues requiring engineering-level analysis.Other DutiesMaintain accurate and current product documentation in PLM and SAP, including drawings, BOMs, and specifications relevant to the water cooled centrifugal line.Support product line engineers and engineering leadership with technical analyses, studies, and special projects as assigned.How You Will Do ItThis role demands someone who thrives in a fast-paced, factory environment. You will work through people and process: navigating cross-functional teams, using JCI engineering governance tools (ECN, CCB, SAP, Mapics), and driving alignment across functions that often have competing priorities. You will use data — from the factory floor, from quality systems, from warranty and field reports — to build a defensible engineering case for every change you implement.Apply deep product knowledge of water cooled centrifugal chiller systems — compressor, heat exchanger, refrigerant circuit, electrical/controls — to make sound engineering decisions under time pressure.Navigate the full ECN process end-to-end: from identifying the need, through design change, documentation update, factory communication, and effectivity closure in SAP.Build trusted relationships wit