Associate Professional, Pre-sales Cisco
at Ingram Micro
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It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description: Position Summary:Position SummaryThe Pre-Sales Cisco Specialist at Ingram Micro acts as a trusted advisor to partners and customers, providing technical expertise, solution design, and sales support for Cisco technologies. This role bridges the gap between sales and technical implementation by recommending best-fit solutions across networking, security, collaboration, and data center portfolios. The individual will collaborate closely with internal sales teams, Cisco representatives, and channel partners to drive revenue growth, enable partners, and ensure successful solution positioning.What You’ll DoPartner with sales teams to understand customer requirements and position Cisco solutions that align with business and technical needsProvide pre-sales technical support including solution design, bill of materials (BOM) creation, and proposal developmentConduct product demonstrations, technical presentations, and partner enablement sessionsSupport deal qualification and act as a subject matter expert (SME) for Cisco solutions (e.g., networking, security, collaboration, data center)Collaborate with Cisco account teams to align on strategy, promotions, and opportunity developmentAssist partners with architecture design, proof of concepts (POCs), and solution validationStay up to date on Cisco technologies, certifications, and competitive landscapeSupport RFP/RFI responses with strong technical articulation and solution alignmentEnsure high levels of partner satisfaction through responsive technical support and consultationWhat You Bring to the RoleRequires broad theoretical knowledge typically acquired through advanced educationTypically requires a four-year college degree or equivalent experience and 2+ years of functional experience2–3+ years of experience in pre-sales, solutions engineering, or technical consulting roles (preferably within distribution or channel environments)Strong expertise in Cisco technologies such as routing & switching, security, wireless, collaboration, and/or data center solutionsCisco certifications preferred (e.g., CCNA, CCNP, or higher)Proven ability to translate business requirements into technical solutionsExcellent presentation and communication skills with the ability to engage both technical and non-technical audiencesExperience working with channel partners, VARs, or managed service providers is highly desirableStrong problem-solving skills and ability to manage multiple priorities in a fast-paced environmentFamiliarity with solution design tools, quoting systems, and CRM platformsSelf-starter with a collaborative mindset and strong customer focus
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