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Analyst, Air & Ocean Transportation Operations

at Gap Inc.

Gap Inc.IT Kentucky OfficePosted 2026-06-16
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Job description

About the RoleIn this role, you are responsible for supporting the movement of product, supplies, and non-merchandise through global air and ocean transportation channels. This position partners closely with internal teams, carriers, freight forwarders, vendors, and distribution partners to ensure shipments move efficiently, cost-effectively, and on time.The Analyst, Air & Ocean Transportation Operations will support day-to-dayinternational transportation execution, manage operational reporting, and use dataanalytics tools such as Excel and Power BI to identify trends, monitor performance, and recommend improvements. This role helps drive visibility, service reliability, cost optimization, and process efficiency across the global supply chain.What You'll Do• Support daily air and ocean transportation operations, including shipmenttracking, exception management, carrier coordination, and issue resolution.• Partner with freight forwarders, carriers, vendors, distribution centers, andinternal business teams to ensure timely and accurate movement of goods.• Monitor transportation KPIs, including transit time, on-time performance, cost,capacity, delays, and service levels.• Build and maintain reporting tools, dashboards, and analysis using Excel, PowerBI, and other data platforms.• Conduct shipment-level analysis to identify cost-saving opportunities, operationalinefficiencies, and service improvement areas.• Support forecasting and capacity planning by lane, carrier, service level, andshipping mode.• Analyze air and ocean freight spend, transit performance, lead times, and volumetrends to support business decisions.• Assist with cross-functional transportation initiatives, process improvements, andstrategic projects.• Prepare weekly, monthly, and quarterly reporting for leadership and businesspartners.• Develop strong working relationships with internal stakeholders and externaltransportation providers to drive operational excellence.Who You Are• Strong understanding of international transportation, air freight, ocean freight,logistics operations, and end-to-end supply chain processes.• Advanced Excel skills, including pivot tables, formulas, data modeling, and largedata-set analysis.• Experience with Power BI or similar reporting and visualization tools preferred.• Strong analytical skills with the ability to translate data into insights,recommendations, and business actions.• Ability to manage multiple priorities in a fast-paced, dynamic environment.• Strong communication and interpersonal skills, including the ability to partneracross multiple teams and influence outcomes.• Detail-oriented with strong problem-solving skills and the ability to identify rootcauses and recommend practical solutions.• Comfortable presenting analysis, trends, risks, and recommendations in a clearand logical manner.
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