Community Relations Rep II- Greater Toledo, Ohio Area

Anticipated End Date:2026-06-26Position Title:Community Relations Rep II- Greater Toledo, Ohio AreaJob Description:Community Relations Representative II Location: Ohio. This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. This role is going to be assigned to travel within the following Ohio territory: Greater Toledo area and surrounding counties: Williams, Fulton, Lucas, Defiance, Henry, Wood, Paulding, Van Wert, Mercer, Auglaize, Allen, Putnam, Hardin, Hancok, Ottawa, Sandusky, Seneca, Wyandot.​Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.Schedule: This role will require flexibility on working and participating in events in non standard traditional hours and/or weekends.The Community Relations Representative II will be responsible for developing and maintaining Medicaid-plan generated community relations activities, new contacts and/or partnerships in the community.How you will make an impact:Assists with establishing and maintaining positive relationships with community organizations, provider offices, and faith-based organizations; performs activities to enhance presence in the community.  Responsible for growing membership through educating and servicing the Medicaid population, including meeting the communities need for ongoing educational and social service outreach to existing and potential members.  Leads and manages strategies within a specific territory or business initiative.Acts as liaison with community advocacy groups that impacts target population.Identifies, develops and builds relationships with community organizations, provider offices, and faith based organizations; performs activities to enhance presence in the community.Assists members and potential members with benefit and/or enrollments inquiries.Identifies cultural issues regarding current and potential members and communicate issues to management.Coordinates volunteer activities by planning, organizing and providing volunteer management for events. Responds to requests for funding. Conducts marketing activities, events, exhibits, education, and presentations in an effort to educate members and maintain and/or establish relationships with providers, community, and faith-based organizations. Tracks all marketing and sales activities and maintains sales database.Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences.Identifies and enlists the cooperation of individuals, groups, social service agencies and other community organizations in educational and outreach activities. Tracks utilization of company contributions.  Develops and implements communication plans.  Manages relationships with external constituencies. Ensures consistent compliance with all state, federal, and company specific requirements.  ​Minimum Requirements: Requires a HS diploma or equivalent and a minimum of 2 years of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background.Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required.Insurance license may be required dependent on state.Preferred Skills, Capabilities and Experiences:AD or BA/BS preferred.Knowledge about provider network that supports the delivery area, knowledge of plan and/or competitors value added benefits preferred.State health insurance licensure preferred.Excellent interpersonal and communication skills, with the ability to connect with diverse populations and build strong relationships with community leaders preferred.Experience in community outreach or with community health workers preferred.Organizational and Project Management Skills preferred.Experience with all Microsoft Office, including Excel, Outlook, Word, SharePoint preferred.For candidates working in person or virtually in the below locations, the salary* range for this specific position is $23.92 p/h to $35.88 p/h.Location(s): Columbus,OHIn addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Job Level:Non-Management Non-ExemptWorkshift:Job Family:MKT > Comm