Senior Manager, Digital Content Experience

Role Specific InformationJob DescriptionAbout the RoleAs Senior Manager, Digital Content Experience, you will lead the strategic vision and operational execution for all written and visual content experiences on Kohl's.com product pages. You will drive content transformation by spearheading artificial intelligence (AI) capabilities, automation and technology integration to enhance customer confidence and conversion. You will lead multidisciplinary content and enablement teams and serve as a key partner to Kohl's Technology to bridge strategy and execution.What You’ll DoDevelop and drive the strategic vision for digital content experience, both written and visual, on Kohl's.com, advancing transformation and innovation through future systems, user experience, automation and AI capabilitiesLead end-to-end execution of digital initiatives, acting as a connector between strategy and successful outcomes for content experiencePartner strategically with Kohl's Technology to lead digital content projects, drive automation, AI innovation and implement scalable technology solutionsIdentify and analyze workload bottlenecks, process inefficiencies and drive continuous improvement through scalable solutions and workflowsEstablish and evolve content experience standards, guidelines and best practices to ensure clarity, consistency, accuracy, and brand voice across all Product Detail Page (PDP) contentLeverage data, customer insights and performance metrics to prioritize work, optimize content effectiveness and inform strategic decisionsCollaborate with cross-functional leadership and teams to incorporate digital content experience into customer-facing initiatives and influence strategic decisionsAdvocate and drive change management and adoption of new technologies and methodologies across content teams and stakeholdersDefine and champion the strategic vision for AI adoption across the function, leading high-impact initiatives and fostering a culture of data-driven innovation to drive significant business growth and efficiency gainManage, coach and develop high-performing teams in written content, visual content and digital enablement, overseeing the operational execution and successful deployment of content onto Kohl's.comAdditional tasks may be assignedWhat Skills You HaveRequired:7+ years of progressive experience in Digital Content Management, Product Information or a related field3- 5 years of leadership or management experience overseeing teams or complex projects Preferred:Bachelor's Degree in a related fieldExperience in a high-volume E-commerce, Technology or Retail environmentEssential FunctionsThe requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.Ability to perform the accountabilities listed in the “What You’ll Do” SectionAbility to maintain prompt and regular attendance as set by the company Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per weekAbility to comply with dress code requirementsAbility to learn and comply with all company policies, procedures, standards and guidelinesAbility to give direction and receive, understand and proactively respond to direction from leadership and other company personnelAbility to work as part of a team and interact effectively and appropriately with othersAbility to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframesAbility to satisfactorily complete company training programsPerform work in accordance with the Physical/Cognitive Requirements sectionPhysical/Cognitive Requirements Ability to use a personal computer for tasks such as communicating, preparing reports, etc.Ability to plan, prioritize and monitor activities across business unitsAbility to complete or oversee the completion of assigned projects in a timely mannerAbility to comply with health and safety standards