Business Analysis Lead Analyst - HIH - Evernorth

INTRODUCTION TO EVERNORTH:  Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses.  Evernorth Health Services India builds on The Cigna Group’s existing presence in India.  About Evernorth Health Services: Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.   About Cigna: The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.Business Analysis Lead AnalystPosition Overview The Enterprise Regression Lead Analyst is a senior individual contributor responsible for leading enterprise-wide regression testing efforts that support large-scale, complex technology releases. This role ensures regression execution aligns to release readiness, risk management, and governance decision-making by providing enterprise-level visibility, insight, and coordination across testing activities. The position operates with a high degree of independence while influencing outcomes across multiple teams, platforms, and delivery partners.Business Analysis Lead Analyst   The Enterprise Regression Lead Analyst partners closely with Enterprise Release Management, Quality Engineering, Agile Release Trains, and vendor teams to drive coordinated, risk-based regression execution. This role is accountable for establishing standards, analyzing outcomes, and translating complex testing data into actionable insights that inform leadership decisions. Success in this role requires strong enterprise thinking, analytical rigor, and the ability to influence without direct authority in a fast-paced, highly matrixed environment.Responsibilities: Lead and oversee enterprise regression testing across multiple programs, applications, and platformsDefine, maintain, and enforce regression standards, entry/exit criteria, and execution expectationsEnsure alignment of regression activities with enterprise release timelines and readiness milestonesCoordinate cross-application regression and integration testing efforts end-to-endAnalyze system dependencies, sequencing, and test coverage to optimize execution strategyIdentify and proactively mitigate execution risks, gaps, and constraintsEvaluate regression outcomes, defect leakage, and quality trends across releasesAssess overall regression health and communicate risk, impact, and mitigation strategiesProvide informed recommendations to support release readiness and go/no-go decisionsDevelop and deliver consolidated enterprise regression status reportingTranslate complex testing and defect data into concise, executive-ready insightsSupport governance forums with clear visibility into testing progress, risks, and outcomesAct as a trusted advisor to Enterprise Release Management, QE, and delivery organizationsDrive alignment across cross-functional, geographically distributed, and vendor teamsCommunicate expectations, risks, and outcomes effectively across technical and business stakeholdersIdentify and implement improvements to regression processes, tooling, and frameworksContribute to enterprise playbooks, standards, and knowledge repositoriesLeverage lessons learned to enhance efficiency, consistency, and quality of future releasesQualificationsEducation: Bachelor’s degree in Computer Science, Engineering, or related fieldExperience: 5 – 8 years of experience in Quality Engineering, Test Management, Enterprise Release Management, or related technology rolesProven experience leading or coordinating enterprise-scale regression and integration testing across multiple applications and platformsDemonstrated success supporting large, complex releases with cross-functional and multi-team dependenciesExperience working in Agile or Scaled Agile (SAFe) environments with distributed teamsStrong background in defect management, root cause analysis, and quality metrics interpretationExperience collaborating with vendor and offshore delivery partners in a global delivery modelExposure to regulated industries (e.g., healthcare, finance) and governance-driven release processes is a plusSkills: Deep understanding of enterprise regression strategies, integration testing, and endto-end validationProficiency in defect lifecycle management, test execution tracking, and quality risk assessmentAbility to evaluate test coverage, defect leakage, and regression effectivenessStrong analytical skills with ability to interpret complex data and translate into actionable insightsRisk-based thinking with demonstrated ability to assess impacts and recommend mitigation strategiesData-driven approach to release readiness and quality evaluationAbility to manage cross-team dependencies, sequencing, and execution plansSkilled in driving alignment across multiple stakeholders without direct authorityStrong organizational skills with ability to manage competing prioriti