Case Manager

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.Position Title:Case ManagerJob Category:Academic StaffEmployment Type:RegularJob Profile:Case ManagerJob Duties:Provides direct services and resources to all students related to their basic needs. Responds to referral service, creates, and implements action plans, and interacts with students, families and community contacts. Collaborates with professionals and other community service bodies, provides on-call services, makes referrals, and prepares reports and summaries.Key Job Responsibilities:Assesses needs of students/clients and provides or recommends interdisciplinary careServes as primary resource and referral source for students/clients in dealing with a crisis and/or mental health issuesPrepares reports based on documented data as neededDocuments all cases and accurately maintains records of cases discussedCreates, implements, coordinates, and monitors treatment plans to assist students/clients in meeting wellness goalsDepartment: Student AffairsReports to: Assistant Dean of StudentsFull-Time: 100%, Academic Staff, 12-month ongoing appointment, one vacancyUW Standard Job Responsibilities:Serves as primary resource and comprehensive case manager with students (on campus and online) experiencing various levels of concern including, but not limited to academic, personal, mental/physical health, financial, and family challenges and/or crises.Assesses needs of students and provides or refers to other areas for interdisciplinary care.Creates, implements, coordinates, and monitors success plans to assist students in meeting their goals.Assist with student basic needs such as, but not limited to emergency funding, medical withdrawal, pantry, collaboration with free store and career closet.Follow up with students to check on their success plan progress and continued well-being to ensure persistence and retention at the university.Maintains accurate documentation of cases utilizing Maxient, Navigate, and other related software programs.Prepares reports based on documented data as needed.Contributes to the Dean of Students Office through support of its administrative, student support, and crisis management functions.Serves on the Dean’s Council (Behavioral Intervention Team)Collaborates with campus partners such as Student Health and Counseling Services, Academic Affairs, University Police, Residence Life, Educational Support Services, etc.Additional duties specific to the position: Oversees the campus food pantry and campus free store, including supervising day‑to‑day operations, maintaining inventory systems, coordinating donation intake, and ensuring compliance with food safety and sustainability standards.Training and supporting student staff and volunteers; developing partnerships with campus and community organizations; managing budgets and reporting; and promoting equitable access to resources all in support of the campus food pantry and campus free store.Other Duties: Complete required trainings and professional development as assigned.Other duties as assigned.Knowledge, Skills and Abilities:Strong oral and written skillsAbility to quickly build rapport with students and colleaguesAbility to commit and/or desire to support vulnerable or at-risk populationsAbility to utilize a developmental and educational approach to provide resources when a student identifies a need and/or crisis situationAbility to synthesize and document information regarding complex student issuesAbility to support students’ academic and personal development through their enrollment at UW-SuperiorStrong organizational, administrative, and time management skills as well as the ability to manage multiple priorities.Knowledge of social work theory, student development theory, or case management practiceKnowledge of social and economic resources that address basic needsRequired Qualifications: Bachelor’s Degree from an accredited institutionA minimum of 1-year professional human services, social services, or student services work experience in case managementExperience working with vulnerable or at-risk populations individuals of concern/behavioral intervention/at risk individualsThe University of Wisconsin-Superior does not offer H-1B or other work authorization immigration sponsorship for this position. Candidates must be independently, legally authorized to work in the United States at the time of hire and maintain their work authorization without the support or help of UW-Superior throughout employment. UW-Superior is not an E-Verify employer; therefore, it cannot employ individuals on the STEM OPT extension. If you have questions regarding this, please contact Human Resources.Desirable Qualifications:Master’s Degree in Social Work, Student Affairs, Educational Administration or related fields from an accredited institution1+ years’ work experience in college or university settingsExperience with case management software systems such as, but not limited to Navigate, Maxient, etc.State licensure or certification if degree is in social workCompensation & Benefits: Salary range for this position is: $44,000 - $47,000 annually. This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see: https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf.University of Wisconsin-Superior is a gold-level certified employer recognized by Family Friendly Workplaces.Starting Date: As soon as possible.Contact Information: For additional information about UW-Superior, visit www.uwsuper.edu;For additional information about this position, contact Kelsey Larson at klarso78@uwsuper.edu.Application Process: Review of all complete appl