Sr Engagement (Project, Delivery) Manager - Higher Education

Your work days are brighter here.We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.About the TeamWorkday is the leader in enterprise-class, software-as-a-servic​e​ (SaaS) solutions for managing global businesses. Our solutions combine the lower cost of ownership of SaaS with a modern approach to applications. Founded by PeopleSoft veterans Dave Duffield and Aneel Bhusri, Workday delivers Human Capital Management, Payroll, Financial Management and Student solutions for midsize and large organizations.As an Engagement Manager in our Higher Education practice, you will be the key player on a team that guides customers through the deployment lifecycle, solution delivery, and issue management by partnering with Workday Delivery leadership, consultants, and resource management. You will be the Workday leader responsible for managing the Customer experience through deployments. You will be tasked with managing a portfolio of project engagements, including external customer facing engagements (initial and subsequent add-on deployments) as well as internal Workday engagements.About the RoleAs an Engagement Manager, you will ensure the successful implementation of the Workday products for our Higher Education customer base. The Engagement Manager, through building key relationships with the client executive leadership and implementation team(s), will drive the implementation from planning through multiple moves to production.  In addition, you will be involved in the development of several key project deliverables (e.g., charter, project/staffing plan, issue logs, project status reporting, etc.) and work with the Client PM to resolve issues that stand in the way of project success. The Engagement Manager will also be tasked with managing to the agreed upon budget and delivering the project profitably.What you’ll be doing:Project manage one or more Workday product implementations concurrentlyParticipate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOWProvide guidance and mentoring to Professional Services resources working on your implementationsEnsure projects are properly planned and staffedManage and measure project performance using appropriate tools and techniquesPerform risk management to minimize project risksWork with the client PM to identify/resolve all issues that could impact project scope and/or timeframesPresent at Executive Steering Committee meetingsEnsure the client takes advantage of Workday best practicesBe a liaison for Professional Services when interacting with sales and/or developmentIdentify opportunities to position other service offeringsEnsure the client can serve as a reference upon completing their implementationAssist in the transition of the customer from Professional Services to Product SupportEnsure the project is delivered within the budget outlined in the SOWPresent client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOWExpected results within 12 months:Become a specialist in Workday's Implementation Methodology as well as the Student Deployment Approach for use on all engagementsDemonstrate competency in the Workday Platform and Student product suitesFull project P+L ownershipAbout YouBasic Qualifications: Sr Engagement Manager (P4)Demonstrable experience (6+ years) of project managing Medium and/or Large Enterprise ERP solution preferably within the Higher Education customer base.Prior consulting experience (6+ years) either as an internal consultant or with a consulting/software company.Experience implementing (6+ years) Workday, Oracle, PeopleSoft, SAP, Ellucian or a similar application.Working knowledge (4+ years) with at least one of the following: HCM, Financials, SIS (Student Information System) business areas.Basic Qualifications: Principal Engagement Manager (P5)Demonstrable experience (8+ years) of project managing Medium and/or Large Enterprise ERP solution preferably within the Higher Education customer base.Prior consulting experience(8+ years) either as an internal consultant or with a consulting/software company.Experience implementing (8+ years) Workday.Working knowledge (6+ years) with at least one of the following: HCM, Financials, SIS (Student Information System) business areas.Other Qualifications:Previous experience with project management tools (Microsoft Project, Smartsheets, etc).Experience in project management incorporating financial business processes and financial reportingExperience overseeing 3rd parties on a projectBusiness development experiencePrevious service sales experience is a plus. Successful candidates have a balance of functional (business) and technical experienceDemonstrated executive presence, including outstanding communication skills, confidence, and the ability to inspire and influence others, is highly valued.Strong influencing skil