Senior Business Analyst, Fiber Market & Regional Performance
at T-Mobile
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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!The Senior Business Analyst – Fiber Market & Regional Performance supports strategic decision-making by delivering actionable insights on Fiber market, regional, and channel performance. This role is responsible for analyzing penetration trends, activations, churn, order flow, and funnel performance metrics to inform go-to-market strategy and structured business steering routines.The ideal candidate excels at transforming complex datasets into clear, executive-ready insights that guide decisions across Marketing, Sales, Finance, and Operations. This role plays a critical part in ensuring Fiber markets achieve required penetration targets and sustain performance momentum.This position requires strong analytical rigor, business acumen, and storytelling ability to support performance optimization across regions and channels.Job Responsibilities Fiber Market & Regional Performance Analysis – Analyze performance across Fiber regions and markets including penetration (Active Subs / Eligible HHP), activations, churn, order trends, install pipeline, and subscriber growth. Identify leading indicators, performance gaps, and growth opportunities.Funnel Performance Analytics – Evaluate end-to-end funnel performance including awareness, lead generation, conversion, installation, and retention trends. Identify friction points and opportunities to improve conversion and velocity across the customer lifecycle.Channel Performance Insights – Assess performance across sales and distribution channels, identifying trends in conversion, productivity, and contribution to overall market growth.Business Steering & Executive Reporting – Build recurring dashboards and executive-ready presentations that synthesize regional and market insights. Support structured business reviews with clear, data-backed recommendations.Dashboard & Data Model Development – Design and enhance reporting frameworks using enterprise data sources (e.g., AWS Redshift, Azure, Databricks). Ensure consistency, scalability, and accuracy of performance reporting.Cross-Functional Partnership – Collaborate with Marketing, Sales, Finance, Operations, and Data Science teams to define KPIs, align reporting needs, and translate business questions into analytical solutions.Ad Hoc Analysis & Strategic Projects – Conduct deep-dive analyses to inform investment decisions, competitive response strategies, and growth optimization initiatives.Also responsible for other duties/projects as assigned by business management as neededKnowledge, Skills, and Abilities Strong analytical mindset with ability to interpret trends across penetration, conversion, churn, and subscriber growth driversAbility to translate complex datasets into clear, compelling executive narrativesStrong business acumen and understanding of go-to-market performance leversAbility to manage multiple projects simultaneously in a fast-paced environmentStrong cross-functional collaboration and communication skillsDetail-oriented with high standards for data accuracy and reporting integrityQualifications Bachelor's degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience; acceptable areas of study include Business, Statistics, Economics, Data Analytics or similar degree4 years of data analysis, business intelligence, or performance analytics experience4 years of SQL experience with performant querying of large datasets4 years of Tableau (or similar BI tool) dashboard development and data visualizationAdvanced proficiency in Microsoft Excel and PowerPointExperience working with large-scale data environments (e.g., AWS Redshift, Azure, Databricks)Experience analyzing telecommunications, broadband, or subscription-based businessesExperience working with penetration-based growth modelsExperience supporting executive-level business reviewsExperience building performance scorecards and KPI frameworksAt least 18 years of ageLegally authorized to work in the United StatesTravel Required (Yes/No): YesBase Pay Range: $80,600 - $145,500Corporate Bonus Target: 15%The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ350113¶dox=1At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefi
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