Senior Sales Engineer

Who are we?Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.  A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.Job SummaryPrimarily provides pre-sales technical consultancy for the development and implementation of complex solutions. Utilizes broad industry knowledge and expertise in finding products and solutions to meet customer needs. Prepares detailed product specifications and designs for the development and implementation of customer solutions. Provides consultation to prospective customers during customer meetings, tours, assessments and validations. Customer-facing, capable of customer demand creation and cross-regional coordination and collaboration. Can provide post-sales technical expertise during installation and contract-fulfilment.ResponsibilitiesTechnical Consulting and Sales SupportIdentifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutionsUtilizes understanding of Equinix products and services to deliver pitch on Equinix solutionsAnalyzes situations and data on problems of moderate scope independentlyProvides full support - customer meetings and toursSolution Design and DeliverablesProvides technical solution design expertise to all assigned Sales account executivesExercises judgment to solve customer issues that are outside of of standard procedures appropriatelySupports moderately complex RFI/P/Q preparation as requested by Sales RepresentativesDevelops all deliverables for the customer with minimal oversight from Sales Engineering Management and/or peersCustomer ServiceCommunicates with customers (internal and external) in a professional, friendly and effective manner, both verbally and in writingSupports pre-sales efforts for all company products and servicesProvides good technical support in sales presentations, customer meetings and trade showsAble to problem solve a variety issues and execute solutionsBusiness and Market Expertise Demonstrates a full understanding of Equinix data center, Network, and Cloud products and servicesPossesses industry knowledge and familiarity with the competitive landscapeCollaboration / CommunicationAssists sales teams in efforts to earn new business and maintain existing customer relationshipsCollaborates with internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-salesActive participant in cultivating positive culture on the teamDemonstrates good presentation skillsTeam LeadershipProvides feedback on various business opportunities and issuesQualificationsTypically requires a Bachelor’s degree and a minimum of 3 years of related experience; or an advanced degree without experience; or equivalent work experienceEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here. This posting is a new position within our organization.