Senior Associate Business Systems Analyst

Who are we?Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.  A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.Job SummaryPartners with relevant functional teams and support project teams as they define their global IT requirements and analyze appropriate solutions, helping to manage projects from inception to completion.ResponsibilitiesBusiness Requirements AnalysisParticipates in requirements gathering by documenting requirements, process models and functional designsProcess Modeling and DesignParticipates in process modeling projects by documenting requirements, process models and functional designs, using appropriate business process tools and methodologiesStakeholder ManagementParticipates in stakeholder communications preparation and execution, status reporting by preparing materials, facilitating sessions and documenting outcomesSolution DesignParticipates in solution design and documentation, in collaboration with project and business teamsDocumentationDocuments project deliverables in collaboration with BSAs, technical teams and business usersFunctional DesignDevelops functional designs for enhancementsApplies business and technology skills to deliver designs in line with business expectationsTesting & Test DesignUnderstands the business problem and technical design, and develops test cases in alignmentCollaborates with senior BSAs and technical team to develop test casesProject ManagementManages end-to-end delivery of enhancementsPlans the delivery cycle in line with release goalsSystem ConfigurationsDesigns optimal systems configurations for enhancementsDay to Day Support (Production Support)Triages and troubleshoots first level ticketsProvides training and guidance for recurring training issuesCompiles operational support reportingTraining and Change ManagementProvides support in creating and maintaining materials for SME trainingVendor ManagementAssists vendor resources with onboarding activities through all Equinix channels: email, laptop, access to systems, workspace, etc.Vendor & Application Technology EvaluationConducts analysis on vendor and application options, i.e., Magic Quadrant, as a key input to selection cyclesAssists in building RFP documentation and selection criteria toolsQualifications3+ years experience in analyticsBachelor's in Information Systems, Business or related fieldEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here. This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.