Senior Specialist, Promotional Review Training

Job DescriptionThe Senior Specialist, Promotional Review Training, plays a critical role in enabling US Market operational excellence by designing, delivering, and evolving training programs that support the end-to-end promotional review process. This individual serves as a subject matter expert across promotional processes, systems, and standards, ensuring Job Owners and agency partners are equipped to navigate our company's complex regulatory environments effectively.This role requires a growth mindset and the ability to continuously assess training needs, identify opportunities for improvement, and implement scalable, learner-centered solutions. The ideal candidate thrives in a fast-paced environment, collaborates across cross-functional teams, and ensures training programs align with evolving business processes, including transformational initiatives (such as review model transformation). Primary Responsibilities:Training Delivery & FacilitationConduct training onboarding for US Market Job Owners and agency partners on promotional review processes, systems, and expectationsLead live training sessions, certification programs, and post-training refreshers to reinforce learner understanding and drive performance outcomesProvide ongoing support through office hours, 1:1 coaching, and ad hoc training sessions to address learner needs and performance gapsSubject Matter Expertise (SME)Maintain deep expertise in the promotional review process, Workfront, and Veeva PromoMats, and core systems while serving as a trusted resource for trainees and stakeholdersSupport learners in navigating complex scenarios within a highly regulated promotional environmentPartner with cross-functional stakeholders to ensure training reflects current processes, systems, and compliance expectationsTraining Operations & GovernanceManage trainee registration, enrollment, completion tracking, and certification status to ensure appropriate system access (e.g., PromoMats)Maintain oversight of training completion requirements and partner with stakeholders to ensure compliance alignmentAdminister and optimize training workflows and processes to improve efficiency and learner experienceContent Development & Continuous ImprovementDevelop, maintain, and continuously evolve training materials and content to ensure alignment with US Market standards and process requirementsUpdate training curriculum to reflect transformational initiatives and ongoing process enhancementsIdentify opportunities to improve training effectiveness using learner feedback, performance data, and evolving business needsEnsure training materials are accessible, standardized, and scalable across the US MarketCross-Functional CollaborationCollaborate with subject matter experts and stakeholders to update training content and ensure consistency with standardsSupport broader capability-building initiatives and contribute to continuous improvement efforts across Promotional OperationsCompliance & Operational ExcellencePromote operational efficiency and best practices across training delivery and learner engagementContribute to a culture of continuous learning, process excellence, and compliance adherenceEducation Minimum RequirementBachelor’s Degree in Marketing, Business, Communications, or related field. Required Experience & SkillsMinimum of 5 years of experience in pharmaceutical, healthcare, or other regulated industryStrong understanding of promotional review processes and systems (e.g., Veeva PromoMats, Workfront)Strong project management skills with the ability to manage multiple priorities simultaneouslyExcellent communication and presentation skills, with experience engaging diverse audiencesProven ability to collaborate across cross-functional teams and influence without direct authorityAnalytical mindset with ability to identify gaps and implement process improvements Preferred Experience & SkillsDemonstrated experience in training delivery, facilitation, or learning program managementExperience developing training curriculum and instructional designExperience supporting large-scale process or system transformationsDemonstrated ability to drive continuous improvement and innovation in training programsStrong stakeholder management and change management capabilities.Required Skills: Brand Management, Content Creation, Creative Campaign Development, Healthcare Industry, Pharmaceutical Industry, Project Management, VeevaPreferred Skills: Current Employees apply HERECurrent Contingent Workers apply HEREUS and Puerto Rico Residents Only:Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:EEOC Know Your RightsEEOC GINA Supplement​We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.Learn more about your rights, including under California, Colorado and other US State ActsThe salary range for this role is$106,200.00 - $167,