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Personal Care ID Assistant Quality Manager

at Unilever

UnileverSurabaya, IndonesiaPosted 2026-06-17
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Job description

Job Title : Personal Care ID Assistant Quality ManagerLocation : Rungkut Factory, SurabayaAbout UnileverWith 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.Job PurposeLead and execute Quality Improvement project by implementing Unilever Manufacturing System (UMS) and other relevant methodology required, to achieve quality assurance and controls in alignment with applicable regulatory requirements. This key quality role ensures systems are in place to drive site quality improvement activities, to ensure product consumer safety & overall quality and address consumer / customer issues. Act as Quality Technical Person In-Charge for PC Site, also must ensure all activities related to QC and QA activities are done and to be complied with the Unilever’s Good Manufacturing Practice (GMP) and regulatory guideline for safety and environment requirement.Key ResponsibilitiesLead the execution of quality improvement project for incident prevention, complaint reduction and improve Product Quality Standard. It includes analysis, implementation, and verification of product, process, method, machine & resource, versus relevant standard (QMS, Regulation in Indonesia & any other relevant standard)Responsible for all Quality Improvement Projects through Capital spend, project expenditure, and cost centre budget control for the Quality DepartmentResponsible for all top Incident and customer/consumer complaints analysis, investigation and resolution through equipment and operation standardization.Support operations and engineering by identifying process and quality improvement opportunities within the Supply Chain.Provide & verify data collection, analysis and assignment to standard Quality loss trees in support of operational KPIs reportingVerify program for product fill control through monitoring and verifying fill parameters and compliance • Verify the implementation and maintenance of system where key quality data and information are recorded and preservedLead Quality Pillar activities in TPM factories, Kaizen, WCM, Q UMS and any other program guided by Global Quality UnileverLead improvement of inbound materials quality by collecting and analysing supplier performance dataEnsure UL required IT systems, practices, loss trees and improvement tools are used to reduce / eliminate quality lossesApplies current tools and practices to support management of quality related projectsSupports innovation trials in the site as appropriate for site qualitySupports early equipment management in site projects as representative of site qualitySupports VIP and or 5S projects as appropriate for site qualityAdditional ResponsibilitiesUtilizes advanced knowledge of HACCP, hazard controls & pre-requisite programs to support site efforts to mitigate consumer safety risksVerify the application of specific knowledge of factory hygiene and equipment cleaning and disinfection to support site HACCP and prerequisite programs in mitigation of consumer safety risksUtilizes advanced statistical knowledge to support process capability studies to maintain alignment between capabilities of site processing and filling operations and specification limitsUtilizes advanced knowledge of category / technology details and requirements to support site innovation / changesJob Requirement 1 - 3 years of experience in Manufacturing/Maintenance/ProductionPreferable have educational background in Mechanical/Electrical EngineeringExposed in Packing Technology would be preferableCurious about what it’s really like to work at Unilever? Explore our Life at Unilever : https://careers.unilever.com/en/CustomerStrategyandPlanning?utm_source=Workday+&utm_medium=Job+Ad&utm_campaign=GAI+  and meet the people shaping our culture. Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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