Sr. Associate, Payer Relations and Contracting

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.Company: Oak Street HealthTitle: Sr. Associate, Payer Relations and ContractingLocation: Chicago or RemoteFounded in 2012, Oak Street Health specializes in helping older adults stay healthy and live life more fully. Our innovative care model goes beyond typical primary care to provide patients with comprehensive preventive care, including personalized wellness plans, integrated health services, and educational and social activities to support overall health and well-being. At more than 200 locations, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about the mission to rebuild healthcare as it should be.For more information, visit http://www.oakstreethealth.comRole DescriptionThe Senior Associate of Payer Relations and Contracting will immediately become an important contributor to the Oak Street Health team. The ideal candidate will have direct experience in project managing payer contracts, managing relationships with health plans on behalf of a provider organization (or vice versa), updating large trackers, owning payer issue resolution activities in a timely fashion, and enjoy working with a team in a fast-paced environment. Highly successful candidates will have existing familiarity with value-based managed care systems and processes.Responsibilities include:Support OSH relationships with health plans, including contracting, implementation and ongoing accountability managementOwn the preparation and administration of internal and external meetings, as well as lead, facilitate, and actively contribute as a thought leader in various meetingsCommunicate with stakeholders to move issues/tasks forward and notify all required OSH levels of any operational issueDevelop deep understanding of OSH operations / workflows and their key intersection points with health plan processes to be effective in triaging and project managing issues to resolutionContent expert on contract terms, own the contract ticket management process, and propose redlines to be discussed/approved internallyDiligently monitor and promptly capture updates on systems and trackers that rely on payer dataSupport delegated activities as required (e.g. identification of business requirements for system implementation, oversight of vendor driven activities)Other duties as assigned based on background and areas of interestWhat we're looking forRequired qualifications include:Bachelor's degreeAt least 5 years of experience in supporting payer-provider relationshipsProven track record of strong project management skillsExcellent communication, facilitation, and interpersonal skills with the ability to be personable yet persistentAbility to manage multiple priorities in a fast-paced environmentStrong problem-solving and analytical skillsStrong MS Excel skillsQuick learner and adaptableUS work authorizationSomeone who embodies our values:Put people firstRise to the challengeJoin forcesCreate simplicityInspire trustChampion safety and qualityPreferred experience:Direct experience in supporting payer-provider relationships in a value-based care environmentExperience in project managing contractsExperience analyzing complex and large datasetsWhy Oak Street?Oak Street Health offers our coworkers advantages that can't be found in other clinical workplaces, including:The opportunity to be part of a company focused on changing the future of healthcare. Paid vacation/sick time, retirement options, as well as health, vision and dental benefitsHigh levels of responsibility and focus on growth and developmentSupportive and fun cultureOpportunity to be at the forefront of a revolution in healthcareWhy does Oak Street Health offer all of these benefits? Because we know what it takes to deliver the highest level of care, and our team deserves the best resources to succeed and enjoy their work. In return, we expect the best out of our co-workers.Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careersAnticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$46,988.00 - $112,200.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.We anticipate the application window for this opening will close on: 06/22/2026Qualified ap