Site Reliability Engineer, Observability

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.  If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. Ripple Treasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena. Ripple Treasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella. Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value. THE WORK: As a Senior Site Reliability Engineer you will be a force multiplier at the intersection of platform reliability and engineering excellence. You will be responsible for the observability, releasability, and security foundations that keep Ripple's products highly available, performant, and resilient at scale. You will be part of Ripple's Technical Operations team and help elevate the engineering capabilities behind 40+ years of treasury expertise and trillions in annual payments volume for SMEs through Fortune 500 customers. This role will be embedded across stream-aligned teams, driving CI/CD practices, production observability, and DevSecOps integration. You will coach, mentor, and architect solutions that enable engineering teams to ship faster, safer, and with greater confidence. If you're energized by complex distributed-systems challenges and want to help redefine corporate treasury in the Internet of Value, this is the opportunity for you. WHAT YOU’LL DO: Embed with stream-aligned teams in time-boxed engagements (6–12 weeks) to build capabilities across observability, CI/CD, and security domains Coach teams on instrumenting code with logs, metrics, and traces; creating dashboards, alerts, and defining SLOs/SLIs and error budgets to improve production troubleshooting Guide teams in designing and optimizing CI/CD pipelines using Azure DevOps, GitHub Actions, and Octopus Deploy, including trunk-based development and progressive delivery strategies Teach teams to integrate security scanning (SAST, DAST, SCA) into pipelines, perform threat modeling, implement secrets management, and remediate vulnerabilities Identify and remove operational bottlenecks across deployment, monitoring, and security practices to reduce lead time, MTTR, and vulnerability remediation time Develop reusable templates, documentation, and golden path examples for pipelines, dashboards, and security controls that teams can adopt independently Measure and track team progress on DORA metrics, observability maturity, and security posture, demonstrating measurable improvement over each engagement Collaborate with the Subsystems Platform Team to translate recurring team needs into scalable, self-service platform capabilities Facilitate knowledge sharing through workshops, pairing sessions, and documentation that builds lasting team competence across all three domains WHAT YOU'LL BRING:  5+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering with hands-on exposure across multiple disciplines Strong expertise in application observability tools (New Relic, Datadog, or similar), including structured logging, distributed tracing, and dashboard/alert creation Proven experience designing and implementing CI/CD pipelines using Azure DevOps, GitHub Actions, and Octopus Deploy, with deep knowledge of deployment automation (required) Solid understanding of application security practices including SAST, DAST, SCA tools, OWASP Top 10, and DevSecOps integration into CI/CD pipelines Strong experience with Infrastructure as Code (IaC) using Terraform or similar tools, and knowledge of trunk-based development and version control best practices (required) Understanding of SLO/SLI definitions, error budgets, reliability engineering principles, and familiarity with secrets management solutions (Azure Key Vault, HashiCorp Vault) Proven ability to coach and mentor engineering teams with strong communication skills across both technical and non-technical audiences Consultative mindset with the ability to influence and guide teams without direct authority, driving change across multiple teams and technical domains Passion for continuous improvement, guiding, and establishing team self-sufficiency — leaving every team better than you found it Other common names for this role: Senior Infrastructure Engineer, Infrastructure Reliability Engineer For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. NY Annual Base Salary Range$160,000—$200,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact.  A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.