Threat Analyst 2

Investigate and analyze logs and security-related events via Sophos tooling Handle escalations from Tier I Threat Analysts - guide / advise on investigation handling Onboard and train new Threat Analysts Create cases, track and follow up with clients through threat neutralization Communicate and document findings to various customer audiences including technical and executive teams Follow up with customers through to issue resolution and drive continuous improvement by providing detailed recommendations to minimize risk in customer environments Acknowledge and satisfy inbound customer requests and interact with customers through various mediums (Email, Phone, Ticket) Collaborate and assist with core security and threat response teams Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities Conduct threat hunting to identify potential threats throughout the MDR customer base Participate in Security Operations process improvement and creation Obtain metrics for reporting on threat trends, intelligence analysis and situational awareness Essential: 2+ years of experience working in a SOC environment or computer security team in an IT environment Endpoint and network security experience required; IDS, IPS, EDR, ATP, Malware defenses and monitoring experience Experience with threat hunting Experience administering and supporting Windows OS (workstations and server) and one of the following: Apple or Linux-based operating systems (RedHat, Debian, Ubuntu, OS X) Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc. Fundamental understanding of network traffic analysis including TCP/IP, routing, switching, protocols, etc. Strong understanding of Windows event log analysis Working knowledge of incident response procedures Passion for all things related to information technology and cybersecurity Natural curiosity and ability to learn new skills quickly Excellent troubleshooting and analytical skills, with proven ability to think outside the box Customer service-oriented with strong written and verbal communication skills Must thrive within a team environment as well as on an individual basis Innovative mindset and driven to contribute to a team providing a best-in-class cybersecurity service Bachelors in Information Technology, Computer Science or a related field; or relevant commensurate work experience Willingness to work outside of standard business days including weekends and holidays – our MDR service is 24x7x365 (Hours are standard business hours)   Desirable Knowledge of MITRE ATT&CK framework Experience with SQL query construction Experience with OSQuery Programming and scripting skills - proficient knowledge of PowerShell Experience with enterprise information security data management - SIEM Advanced Cyber Security certifications