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Student Success Advisor --- MnSCU Academic Professional 1

at Minnesota State Colleges and Universities

Minnesota State Colleges and UniversitiesNLND - Thief River Falls CampusPosted 2026-06-16
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Job description

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).Working Title:Student Success Advisor --- MnSCU Academic Professional 1Institution: Northland Community and Technical CollegeClassification Title:MnSCU Academic Professional 1Bargaining Unit / Union:214: Minnesota Association of Professional EmployeesCity:NLND - Thief River Falls CampusFLSA:Non Job ExemptFull Time / Part Time:Full timeEmployment Condition: Unclassified - Unlimited AcademicSalary Range: $23.98 - $34.69Job DescriptionThis position provides first level support that successfully guides students through academic and non-academic challenges by instructing students on higher education systems and practices to increase student enrollment, engagement, retention, and completion from the point of prospect relations to graduation and job placement. Working in tandem with the faculty program advisors, liberal arts and sciences advisors, and the faculty counseling position, this role acts as the primary liaison to the new and currently enrolled student populations. Through rapport and use of strong interpersonal skills, the success advisor intentionally builds active relationships with students throughout the semester offering comprehensive support through all aspects of the higher education experience. This role also promotes awareness and understanding of the College’s mission and programs to stakeholders both inside and outside the of the institution and helps create an equitable learning environment by making data-based decisions within a team environment.Responsibilities:Customer ServiceAct as a comprehensive advocate for students to ensure their success. Assist with academic advising, help to navigate the admissions and financial aid processes, connect with college and community resources, and facilitate involvement in student clubs, activities, or athletics. Evaluate and improve first year student experiences by addressing equity gaps.Provide comprehensive student support, including assistance with basic needs.Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner. Salary Range:25.67 - 37.26 USD HourlyMinimum QualificationsTwo-years of related work experienceProficiency with a variety of word processing, database and web-based applications sufficient to accurately collect data and create reportsThe ability to work with minimal supervision and ability to make decisions independently regarding workload, problems or situationsExcellent organizational, planning, and management skillsDemonstrated knowledge and understanding of student development.Strong interpersonal communication skills (written and oral) in order to communicate effectively with students, employees without supervision or reviewWilling to work as part of a teamPreferred Qualification 2-year degree or Baccalaureate Degree in a related field, i.e. Human Resources, Public Administration, Social Work, or EducationExperience in higher educationExperience in developing academic plansEvidence of commitment to the success of diverse populations of students, staff, and faculty.Knowledge of public, private, and community social services and resource agencies sufficient to provide referrals to studentsKnowledge of data privacy practices and FERPAExperience providing academic and/or employment case managementKnowledge of the functions of Academic Affairs and of Northland Community and Technical CollegeOther Requirements** Application ProcessTo apply, please submit:A cover letter addressing your qualificationsResumeIn accordance with the Minnesota State’s Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to MinnState’s vehicle use criteria and consent to a Motor Vehicle Records check.NOTICE: The college regrets that it is unable to offer H-1B sponsorship. The successful candidate under U.S. Citizenship and Immigration Services regulations must be able to accept work in the U.S. by the day employment begins.Work Shift (Hours / Days of work)Days/M-FAboutNorthland is a comprehensive two-year community & technical college with campuses in East Grand Forks and Thief River Falls, MN. We are united as one college to increase educational access, support student success, strengthen partnerships, and advance equity in the communities we serve.Working together to improve the state we love.What do Minnesota's State employees have in common?A sense of purpose in their workConnection with their coworkers and communitiesOpportunities for personal and professional growthAs an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.BenefitsYour benefits may include:Paid vacation and sick leave12 paid holidays each yearLow-cost medical, dental, vision, and prescription drug plansFertility care, including IVFDiabetes careDental and orthodontic care for adults and children6 weeks paid leave for parents of newborn or newly adopted childrenPension plan that provides income when you retire (after working at least three years)Employer paid life insuranceto provide support for your family in the event of deathShort-term and long-term disabilityinsurance that can provide income if you are unable to work due to illness or injuryTax-free expense accounts for health, dental, and dependent careResources that provide support and promote physical, emotional, social, and financial well-beingSupport to help you reach your career goals:Training, classes, and professional developmentFederal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)Employee Assistance Program (EAP) for work/life support:A voluntary confidential program that helps
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