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Case Worker I - Infectious Diseases

at Washington University in St. Louis

Washington University in St. LouisSt. Louis, MOPosted 2026-06-15
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Job description

Scheduled Hours40Position SummaryThe position of Case Worker I is intended to provide client-centered HIV case management services and thorough bio-psychosocial assessment for individuals in coordination with the multidisciplinary healthcare team. The position will create and implement multidisciplinary care plans to include identification of educational needs and community resource referral and coordination; provide crisis intervention and supportive counseling to assist the client/family in coping with illness, disclosure of diagnosis, confidentiality issues, familial grieving, and death/dying; and coordinate access to resources in accordance with all applicable local, state, and federal guidelines and procedures. The Case Worker I will abide by the same strict standard of patient confidentiality that applies to all WashU staff. The Case Worker I will work under the under the direction of senior staff.Job DescriptionPrimary Duties & Responsibilities: Conduct a comprehensive bio-psychosocial culturally-sensitive assessment with the client, and family/support network as appropriate. Synthesize program goals and assessed needs to create an individualized plan of care for each client.Arrange and coordinate service referrals for the client/family as needed; provide ongoing monitoring of the activities implemented to evaluate progress on the plan of care. Refer clients/families to public benefits programs as eligible.Independently manage caseload by providing regular contact with enrolled clients and documenting all contacts and service coordination activities in client records as required by program guidelines.Educate clients/families about the basic medical and psychosocial aspects of HIV/AIDS in order to optimize adherence to care. Adhere to all applicable state laws and the department’s rules and regulations regarding HIV/AIDS programs.Maintain current knowledge of medical and psychosocial developments concerning HIV/AIDS and related conditions, and routinely interact and network with ASOs, providers, clinicians, and others involved in HIV/AIDS service delivery.Collaborate with case managers from other regions as needed when a patient resides outside of program service boundaries.Perform indirect, non-clinical tasks related to the job, including compilation of data, participation in required training, and attendance at staff meetings and community meetings as assigned.Function as part of a multidisciplinary HIV Specialty Health Care Team, and meet as scheduled in case conferences to ensure coordinated delivery of care to patient and familyEducate clients/families on HIV/AIDS, medication adherence and safer sex.Work collaboratively within Adult ID Clinic multidisciplinary team and the Project ARK social services team.Attend monthly Ryan White community-wide case management meetings.Assist with other client support activities as deemed appropriate.Working Conditions:Job Location/Working Conditions:Normal office environment.Patient care setting.Physical Effort:Typically sitting at desk or table.Repetitive wrist, hand or finger movement.Occasional lifting (25 lbs. or less).Equipment:Office equipment.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required QualificationsEducation:Bachelor's degreeCertifications/Professional Licenses:The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.Basic Life Support - American Heart Association, Basic Life Support - American Red CrossWork Experience:No specific work experience is required for this position.Skills:Not ApplicableDriver's License:A driver's license is not required for this position.More About This JobRequired Qualifications:Basic Life Support certification must be obtained within one month of hire date.Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). Equivalent of a bachelor’s degree in a health-related field, such as social work, counseling, sociology, or psychology. Applicants with bachelor’s degrees in other fields may be considered with sufficient case management experience.Preferred QualificationsEducation:No additional education unless stated elsewhere in the job posting.Certifications/Professional Licenses:No additional certification/professional licenses unless stated elsewhere in the job posting.Work Experience:No additional work experience unless stated elsewhere in the job posting.Skills:Case Management, Community Resources, Computer LiteracyGradeC08-HSalary Range$20.57 - $30.84 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.QuestionsFor frequently asked questions about the application process, please refer to our External Applicant FAQ.AccommodationIf you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for empl
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