Sales Operations Manager

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.About the role: Samsara is looking for a Sales Operations Manager to play a critical role in scaling systems, and processes for the organization. This role will partner with senior leaders across Samsara’s go-to-market teams to support our Enterprise Account Executives. This leader will have an outsized impact on the future of our sales organization by helping us Build for The Long Term as we grow past $1BN in revenue. The ideal candidate has exceptional customer service skills, proficient in maintaining customer records and compiling and analyzing performance reports which will drive efficiency for the Enterprise team.   This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if:  You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.  You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time. You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.  You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team. In this role, you will: Collaborate with Account Executives to implement strategies that enable the Enterprise Sales team to spend more time in the field. Assist in refining the process for intaking and prioritizing requests to minimize friction points in the sales pipeline. Identify pain points for sales representatives and develop solutions that improve their day-to-day effectiveness. Work across internal departments to drive the execution of improvements that increase revenue and profitability for Enterprise customers. Work on complex initiatives relating to corporate strategy and long-term goals. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 6-8 years of experience in a Sales Operations role or experience in similar growth or operations roles in a dynamic environment Ability to drive organizational change by project managing complex, cross-functional initiatives  Excellent communication skills with the AVP+ levels of the organization Proficiency in Salesforce.com and the overall sales technology ecosystem Strong organizational skills and business judgment with the ability to handle business and technical projects from end-to-end Experience in Lead to Cash systems and business processes Excellent communication and critical thinking skills to understand sales policies and processes at a company, team and sales rep level Prior demonstration for both roll-out strategies and implementation of new workflows to large sales organizations Ability to work with others to structure complex, ambiguous strategic problems for the leadership team and build a case for making impactful changes Bachelor's degree or higher from a top university; business, finance, economics, business, or engineering focus is a plus; MBA is optional Familiarity with Product Management and/or Six Sigma best practices is a plus, but not required An ideal candidate also has: Salesforce CPQ Experience High ability to communicate with both technical stakeholders and business leaders, i.e., you can translate complex issues to different teams seamlessly Experience as a Salesforce administrator is a plus, but not required The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.Annual Base Salary$95,497.50—$128,400 USDTotal Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully