MPEC Research Operations Manager

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job SummarySummary: Responsible for managing the daily operations of administrative services within the organization, ensuring smooth and efficient workflows. This role oversees office functions, staff coordination, and provides administrative support to various departments, working to enhance administrative processes, ensure compliance with organizational policies, and support overall operational goals.-Manages daily administrative operations, including scheduling, correspondence, and office logistics.-Coordinates with department heads to ensure that administrative support is aligned with departmental needs.-Monitors and improves office workflows and processes to increase efficiency.-Ensures compliance with hospital policies, procedures, and regulatory requirements.-Supervises and trains administrative staff, managing performance and providing development opportunities.-Oversees budgeting for office supplies and administrative resources, ensuring cost-effective management. -Assists in preparing reports, presentations, and documentation for senior leadership.-Acts as a liaison between the administrative team and hospital leadership to facilitate communication. QualificationsEducationBachelor's Degree RequiredMaster's Degree in Management, Business, or related field preferredExperienceMinimum of 5 years of research administration experience in an academic or non-profit research environmentExperience in strategic development and implementationExpertise in clinical research oversight and procedures preferredCertified Research Administrator (CRA) or similar credential preferredExperience with foundation and philanthropic funding preferredExperience with communications and development activities preferredMinimum of 2 years of supervisory experienceKnowledge, Skills and Abilities- Strong organizational and time management skills.- Excellent communication and interpersonal abilities.- Proficiency in office software and administrative technologies.- Ability to manage multiple tasks and prioritize in a fast-paced environment.- Experience in managing and mentoring a team. Additional Job Details (if applicable)Drawing on extensive professional experience and a broad understanding of organizational development, the Research Operations Manager leads development and implementation of strategy to advance the mission of the Medical Practice Evaluation Center (MPEC), an internationally recognized clinical and modeling research group composed of 16 faculty members and approximately 60 staff, supported by an annual grant portfolio of  ~$18 million. Primary responsibilities include strategic planning and implementation for organizational design and operations; recruitment, supervision, and mentorship of operations and research staff; communications and fundraising; and operational improvements including space, equipment, and materials. Reporting directly to the MPEC Director(s) and working collaboratively with the Research Finance Manager, the Research Operations Manager leads development and execution of a broad, forward-facing strategic plan for MPEC that will ensure the sustainability of outstanding performance in support of MPEC’s research and training mission.Organizational Strategic Development & Operations o      Develops and executes an engagement strategy to attract new funding sources, with emphasis on philanthropic and foundation partnerso      Strategic Plan Implementation, Marketing, and External Engagemento    Implements the strategic plan through coordinated outreach, engagement, and communications initiativeso    Leads marketing and public relations efforts to promote MPEC research, training opportunities, and outcomeso    Oversees dissemination of research findings and training offerings to internal and external audiences.o    Strengthens visibility and positioning of MPEC locally, nationally, and globallyo    Builds and sustains collaborative relationships across MPEC pillars, MGB DOM Divisions, other MGB Departments, and external institutionso    Identifies strategic priorities and develops a comprehensive strategic plan that increases synergy between MPEC pillarso     Collaborates with the Research Finance Manager to expand and sustain federal, foundation, and philanthropic supporto    Develops and implements a comprehensive strategy for MPEC operational growtho    Provides strategic oversight and direction for recruiting, training, mentorship, and professional development for research staff, with operational execution led by employees’ direct supervisor.o    Develops and oversees an MPEC communications strategyo    With MPEC leadership and faculty, develop a plan to enhance and actively maintain communication of scientific outputs to both public and scientific partnerso    Work with MPEC staff and faculty acting to promote and disseminate research findings, methods, and training opportunities to highlight and elevate the achievements of the groupo    Working with MPEC leadership, the Research Finance Manager, and faculty, leverage a range of innovative platforms such as social media and online tools to engage partners, potential collaborators and funders, and the public at large in the outputs, projects, and directions of MPECo    Applies a robust understanding of the processes involved in the overall research efforts. This includes clinical research, transactional research, implementation science, health services/outcomes research, economic analysis, and global health, b