Product Manager, Benefits CoE

About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.Job DescriptionJob SummaryProduct Managers in Product Development/Management drive product strategy from conception and definition through implementation. They identify new business and market opportunities, create business plans, and determine market requirements for products, ensuring alignment with organizational objectives and image. The role functions as a central resource, interacting with systems, marketing, and sales during product development, and formulates and executes long-term plans for cost and profit control. Product Managers promote the use of new technologies and industry-leading trends.All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.Key ResponsibilitiesDirect product strategy from conception through implementation.Identify and evaluate new business and market opportunities.Develop business plans and determine market requirements for products.Ensure product consistency with organizational image and objectives.Serve as a central resource, collaborating with systems, marketing, and sales during product development.Formulate and execute long-term plans for cost and profit control.Promote adoption of new technologies and industry-leading trends.The Benefits Centre of Excellence (CoE) centralises the sourcing, negotiation, onboarding and lifecycle management of premium benefits, giving issuers a turnkey catalogue that elevates Visa’s consumer propositions and directly advances our Consumer Solutions Strategy and Affluent Big Rock in Europe.Its scope spans Europe-wide supplier identification, commercial and operating model assessment, benefits sourcing, and platform integration and ongoing performance optimisation across Travel, Peace of Mind, Lifestyle & Entertainment and UHNW benefit areas.By centrally sourcing and managing differentiated, high-value benefits at scale, the CoE supports Visa Europe, all clusters and ultimately clients to drive higher cardholder engagement. The CoE speeds up time-to-market and captures cost efficiencies for Visa and our clients.Most importantly, it supercharges the “Affluent Big Rock” in the Visa 2030 roadmap—driving affluent acquisition, activation and incremental spend, and thereby fuelling sustainable revenue growth.This high profile role is part of the Benefits Business Development team, with a UK & I focus on sourcing and commercial negotiation of cardholder benefits in the Travel, Peace of Mind, Lifestyle & Entertainment, and UHNW segments for Visa Europe’s Centre of Excellence.ResponsibilitiesThe ideal candidate will execute against the following activities of the BD/ sales cycle:Pre-salesCo-create a sales and partner strategy and build and manage a pipeline of potential benefits partnersCo-lead the asset development and design a standardized sales program setup,  spanning verticals, segments, partner propositions, pricing, contracting, billing and trackingSalesIdentify, assess and select best-in-class benefit partners, building a robust European supplier network while securing favourable pricing, service-level agreements and contractual terms.Negotiate the terms, SLAs, contracting, renewals of sales activities, incl. build business case and obtain approval, and manage the end-to-end hand-off to operations for onboardingEvergreenLead integrated sales and sourcing model and cycles with Value-Added Services and loyalty, drive joint sales cycle managementAlign with Regions, Global, Sourcing and Finance on margin management margin and business casesOperations – cross-team collaborationProvide inputs for Benefits Operations to support the onboarding process for new benefit providers, incl. coordinating with legal, compliance, product, technology and marketing teams to ensure seamless integration into Visa platforms.Build in learnings from benefits performance into the sales approach and negotiations, e.g. benefits performance & utilisation, customer satisfaction, cost efficiency, partner service levels; drive continuous improvements of sales engineVisa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.QualificationsBasic QualificationsExperience in product management, product ownership, business process analysis, or sales operations.Experience applying Agile principles across design, development, testing, and product management.Experience developing software capabilities to support sales, service, or customer relationship management functions.Experience in managing and implementing complex projects directly or through supervision.Experience working in cross-functional teams to implement and assess operational impact of process changes.Experience soliciting and translating user feedback to inform product development.Experience driving product development with high velocity and quality.Experience in project management techniques, methodologies, and best practices such as Agile.Experience leading large Scrum teams.Preferred QualificationsAgile certifications such as CSM and CSPO, or their equivalent.Experience working with issuers and clients in the financial services industry or high-growth technology companies.Experience in product management in payments, common services, and identity and access management.Experience in API development using SOAP or REST, JSON, and XML.Experience in API security,