Senior Site Reliability Engineer

Our client is seeking a Senior Site Reliability Engineer for a month 6-month contract in Irving, TX. Will be working on an onsite schedule. Contract Duration: 6 Months Required Skills & Experience Bachelors/4 Year Degree 5+ years of relevant work experience Experience with on-call rotations and 24/7 production environments. Work cross-functionally with the various teams in the organization and help establish SLOs and achieve those SLOs. 5+ years of experience in SRE, DevOps, Production Support, or similar operational roles. Strong hands-on experience with AWS services and cloud-native architectures. Proficiency with MongoDB administration and troubleshooting. Experience with New Relic or similar APM/observability platforms. Experience using additional tools like Postman, Intune, and Firebase, Service Now, Cloudwatch. Strong understanding of Linux systems, networking, and distributed systems. Solid scripting skills (Python, Bash, or similar). 5+ years Monitoring and Alarming in all environments and familiar with tools like Mongo Charts, New Relic, Cloudwatch, Service Now. Proven experience managing high-severity incidents and driving RCA processes. Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI, etc.). Desired Skills & Experience Certification in AWS What You Will Be Doing Production Support & Incident Management Serve as a primary responder for production incidents, ensuring rapid triage, mitigation, and resolution. Lead root cause analysis (RCA) and drive long term corrective actions. Maintain and improve incident response processes, runbooks, and escalation paths. Collaborate with engineering, QA, and product teams to prevent recurrence of issues. AWS Infrastructure Operations Support and optimize AWS services such as EC2, ECS/EKS, Lambda, S3, CloudWatch, IAM, RDS, and VPC networking. Monitor system health, performance, and capacity across cloud environments. Implement infrastructure best practices around reliability, scalability, and cost efficiency. Assist with deployments, environment configuration, and CI/CD pipelines. Database & Storage Support Manage and troubleshoot MongoDB clusters, including performance tuning, replication, backups, and failover. Diagnose query performance issues and collaborate with developers on schema optimization. Ensure data integrity, availability, and recovery readiness. Monitoring, Observability & Alerting Use New Relic, CloudWatch, and other observability tools to monitor application and infrastructure performance. Build dashboards, alerts, and telemetry that provide actionable insights. Continuously refine monitoring thresholds to reduce noise and improve signal quality.