Habitat for Neighborhood Business - Operations Coordinator

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.JOB SUMMARYThe Operations & Program Coordination Manager (36-month position) is responsible for the day-to-day operational functioning of Habitat for Neighborhood Business (HNB). This role ensures that systems, processes, student involvement, mentoring structures, and documentation are organized, efficient, and aligned with SLU-HNB’s mission. The position supports program sustainability by refining procedures, tracking outcomes, and coordinating university and volunteer resources that enable entrepreneurs to succeed.This position is being funded by a grant and/or designated source and therefore continuation in the position is contingent upon funding availability.PRIMARY JOB RESPONSIBILITIESDevelops, refines, and maintains operational processes, procedures, and documentation to support a scalable and financially sound programEstablishes and tracks metrics to measure program effectiveness, entrepreneur progress, and mentoring outcomesHelps manage and coordinate university interns, work-study students, and volunteers assigned to SLU-HNBCoordinates student engagement with faculty and university departments (e.g., Service Leadership, Emerson Leadership Institute, Capstone courses)Attends and supports final student presentations related to SLU-HNB entrepreneursManages entrepreneur intake systems in collaboration with the Community Engagement Manager, including tools, eligibility criteria, and onboarding processesMaintains accurate and organized client files, mentor records, meeting notes, and historical program dataDocuments regular meetings and ensures consistent record-keeping for program continuity and reportingCoordinates mentoring program logistics, including matching mentors, scheduling, and maintaining mentor engagementPrepares agendas, attends meetings, and records minutes for HNB advisory board meetings and other required meetingsCollaborates with university departments and contractors on marketing, communications, and public awareness initiativesSupports fundraising and grant-related reporting and documentation as neededPerforms other duties as assignedKNOWLEDGE, SKILLS, AND ABILITIESStrong organizational and project management skillsStrong relationship building skills-professionalAbility to manage and motivate students and volunteersExcellent written communication and documentation skillsExperience with data tracking, metrics, and process improvementComfort working collaboratively within a university and non-profit environmentMINIMUM QUALIFICATIONSAssociate's degreeExperience managing programs, operations, or non-profit initiativesExperience working with UniversitiesAnticipated Position Duration: 36-month positionFunctionStaff Program SupportScheduled Weekly Hours:32Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.