Finance Supervisor, Digital Services & Experiences (DSX) GMSA

Job DescriptionHybrid: This position requires you to work on-site 3 times a week (Tue to Thu)JOB DESCRIPTION – FINANCE SUPERVISOR, DSX GMSAThe Finance Supervisor, DSX GMSA is a key people leader role responsible for supporting all financial operations, financial planning, and financial structure activities across the Digital Services & Experiences business in GMSA. This role combines team leadership, strategic financial planning, operational execution, and cross-functional business partnership in a fast-paced and evolving environment.This position will lead financial processes across multiple DSX areas, including OnStar, BI & Analytics, Digital Products, and Contact Center, while partnering closely with commercial, product, accounting, vehicle finance, and global FP&A teams. The role also serves as the main financial contact for the DSX and ODS Directors in GMSA, with direct reporting to the Finance Manager – Digital Services & Experiences – International, based in Dubai.The ideal candidate will bring strong financial acumen, leadership capability, operational discipline, and the ability to navigate ambiguity while supporting growth, automation, innovation, and long-term strategic planning across the region.Key ResponsibilitiesManage a diverse team of GM employees and contingent workers responsible for P&L management, billing flows, and the e-commerce and payments environmentLead people management activities including conflict resolution, relationship building, team development, time management, prioritization, and ambiguity managementLead the OnStar Financials 2.0 project focused on automation, forecast remodeling, and data visualizationLead GMSA DSX strategy for the OnStar offering, including free trial period, Digital RPO, subscription offering, and alignment with commercial and product teams on pricing strategiesIdentify innovative solutions to expand OnStar package sales to dealers and other businesses across GMSA marketsDevelop business cases for new products and long-term strategic initiatives within OnStar and DSXMaintain accounting and administrative policies and processes for all DSX GMSA countriesProvide financial support for billing issue resolution and scope structuring within the finance teamSupport business development activities such as pricing, sourcing, market analysis, and researchConsolidate and monitor operational KPIs including churn, grace period, and payment success rateLead and coordinate the analysis and reporting of GMSA DSX financial performance to management, including projections, variance analysis, and special projectsPrepare executive-level presentations and ad hoc analyses for the DSX VP and senior leadershipLead execution of financial processes including closing, forecast, budget, and long-term planningPrepare short- and long-term financial forecasts and support business performance planningCoordinate and collaborate with GMSA vehicle finance and broader business teamsRequired QualificationsBachelor’s degree in Business, Finance, Accounting, Economics, or a related fieldAppropriate finance certificationsFluent English is requiredStrong background in financial consolidation, P&L reporting, and variance analysisExperience with SAP and Hyperion in a finance environmentAdvanced Excel and strong analytical and reporting tool capability, including large data modelsExperience with financial modeling, budgeting, and forecastingProven ability to work with global, US, and regional teams while managing multiple stakeholders and deadlinesStrong organizational skills and ability to manage competing priorities across global closing and planning timelinesExperience presenting to senior managementStrong cross-functional operational exposure and ability to work in a matrixed environment across geographiesAbility to operate effectively and lead in ambiguous situationsHigh level of curiosity and willingness to deep dive into data, systems, and processesStrong leadership capability, including team management, influence, and stakeholder engagementPreferred QualificationsSpanish is desirableExperience working on cross-functional initiatives and global projectsChange management experienceExperience leading diverse, virtual, or cross-functional teamsExperience leading project teamsBusiness process management experienceExperience managing financial riskProcess improvement experienceBusiness operations experienceExperience developing business plansAccounting experienceBudget management experienceData analytics experienceForecasting experienceGood knowledge of GM businesses, digital teams, regions, and key stakeholdersKnowledge of connected vehicles, digital business models, and new technologiesAbility to interpret market needs into business and financial requirementsStrong cultural awareness and comfort working across international environmentsWhat Makes This Role AttractiveOpportunity to lead financial strategy and operations for a growing Digital Services & Experiences business in GMSADirect exposure to senior leadership, including the DSX VP, regional directors, and international finance leadershipBroad scope across business planning, financial operations, automation, pricing strategy, and long-term growth initiativesLeadership of strategic projects such as OnStar Financials 2.0 and new business case developmentStrong international exposure through partnership with teams in Brazil, Colombia, the US, and DubaiOpportunity to work in a fast-paced environment that values innovation, problem-solving, and transformationHigh-impact role with visibility across digital products, connected services, customer experience, and financial performance GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future. This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}