Automation Engineer

Career Area:EngineeringJob Description:Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.Job DescriptionIT IS YOUR TIME!Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.Important: - Don’t forget to include a resumé in English in your profile in Workday- Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method.  If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status. Job SummarySupports the design, development, and testing of intelligent automation solutions, including AI agents and digital workflows. Works under guidance of senior engineers to implement predefined agent behaviors, prompts, and integrations, while also contributing to IT operational services and infrastructure-related initiatives.This role combines emerging AI capabilities with foundational IT operations, enabling gradual growth into more advanced automation and agent development responsibilities.AI Agents & Intelligent AutomationSupport the development, testing, and deployment of AI agents and automation workflowsImplement predefined prompts, tools, and simple agent workflowsAssist in integrating AI agents with APIs and enterprise systemsContribute to experimentation cycles (prompt tuning, evaluation, iteration)Monitor agent performance and support basic evaluation frameworksAssist in dashboard creation for tracking usage, performance, and outcomeSupport controlled testing and validation of agent behaviorsAssist in release management activities for automation solutionsDocument AI agent configurations, prompts, workflows, and technical decisionsMaintain knowledge bases and reusable components repositoriesSupport creation of standard operating procedures and playbooksIT Operations & Infrastructure SupportLead or support initiatives related to:Telephony servicesPrinting services and device managementNetwork segmentation activitiesSoftware onboarding and provisioningEnd-user support and incident resolutionCollaborate with infrastructure and support teams to ensure service stabilityContribute to continuous improvement of IT service deliveryCore Technical CompetenciesProgramming & IntegrationBasic proficiency in PythonFamiliarity with REST APIs and JSON-based integrationsAbility to read, understand, and implement simple scripts and automation logicAI & Emerging TechnologiesIntroductory knowledge of AI concepts and Large Language Models (LLMs)Understanding of prompt-based systems and agent workflows (basic level)Software Development & LifecycleBasic understanding of SDLC and release management practicesExposure to testing, validation, and deployment processesFamiliarity with basic evaluation frameworks for AI solutionsTroubleshooting & Analytical ThinkingStrong analytical mindset with structured problem-solving approachAbility to assist in diagnosing issues across software, automation, and IT servicesCapability to interpret logs, outputs, and system behaviorTools & ReportingBasic experience with dashboards and monitoring toolsAbility to track metrics and support performance reportingBehavioral CompetenciesStrong learning agility and curiosity for emerging technologiesProactive attitude toward continuous improvementAbility to work collaboratively across technical and business teamsClear communication and documentation mindsetBasic requirements:Bachelor’s degree.Pre-advanced EnglishTop candidates will have:- Preferred academic background in Information Technology, Engineering, Computer Science, or related fields.Note: This position requires the candidate to work onsite five days a week.Some of the offered benefits*:·Medical plan ·Dental plan·Medicines reimbursement ·Psychological, Legal, Social and Finance Support Program·Private pension plan·Profit share·Meal assistance ·Christmas basket·Transportation ·Life and personal insurance·Extended maternity and paternity leave·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and locationThe Recruitment & Selection area emphasizes t