Director, Testing & Reporting Services

Job Description:Note: Fidelity will not provide immigration sponsorship for this position.The RoleThe Director, Testing and Reporting Services (TRS) position is responsible for leading a TRS production team that is dedicated to outstanding client service and operational excellence in support of annual compliance activities for Workplace Investing (WI) defined contribution plans. TRS supports all markets across Fidelity's DC business and partners closely with Client Relationship Management and Client Service Managers and Administrators to help plan administrators comply with plan-year ERISA and DOL rules and regulations.The Expertise You HaveBachelor’s Degree is required8 plus years’ experience managing operations teamsStrong understanding of defined contribution plan ERISA, DOL and IRS regulationsThe Skills You BringDemonstrated leadership and professional growthPassion for mentorship, innovation and problem-solvingAbility to form and clearly communicate vision and purpose, and influence the adoption of changeExcellent interpersonal, presentation, verbal and written communication skillsThe Value You DeliverSuccessfully lead a high-volume, deadline-driven operations team in a regulatory environmentManage to critical Key Process Indicators (KPIs) that reflect outstanding performance at the team, function and department levelFoster a culture of associate engagement, growth and developmentThe TeamTesting and Reporting Services (TRS) provides annual reporting and other services to more than 25,000 plan sponsors at Fidelity Investments. TRS’ services span several work streams: Plan Year End Summary (PYES), Form 5500, Employer Calculations and Additional Testing (ECATs), Nondiscrimination Testing (NDT), and Customer Service. TRS produces more than 125,000 annual reporting campaigns which are provided electronically via our highly secure client portal – Plan Sponsor Webstation (PSW). This suite of reporting is the underpinning for our plan sponsor’s annual compliance related activity. Services we provide are provided to clients’ auditors and to governmental agencies such as the Department of Labor (DOL) or Internal Revenue Service (IRS). Our team manages Service Level Agreements and regulatory deadlines that must be met in order to avoid penalties and to maintain client satisfaction.Certifications:Category:CompliancePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.