Enhancement Logistics Coordinator

The Enhancement Logistics Coordinator (ELC) manages intake and initial processing of all out-of-scope project requests from the CASE customer network. The ELC interprets, clarifies, and formats the scope of work for clarity and completeness, solicits competitive proposals from local service providers, enforces a 48-hour proposal turnaround, and prepares completed proposals for handoff to the Enhancement Coordinator. Job Duties: Receive and log all incoming out-of-scope project requests from customers and internal channels.Contact customers to request missing information or clarify site-specific details.Rewrite or reformat SOWs to ensure vendors can clearly understand and price the work.Identify appropriate local service providers based on geography, capability, and scope requirements.Dispatch Statements of Work (SOWs) to vendors and communicate submission timelines, expectations, and requirements.Enforce a 48-hour proposal turnaround and follow up with vendors to ensure timely responses.Collect and organize vendor proposals, verifying pricing accuracy, scope alignment, and project timelines.Ensure proposals meet client formatting requirements, communication standards, and approval of workflows.Validate labor assumptions, material costs, subcontractor bids, and margin targets to support accurate and profitable pricing.Prepare proposal packages for the Enhancement Coordinator and highlight any risks, concerns, or scope issues.Track vendor responsiveness and escalate recurring performance or communication issues.Maintain accurate intake, proposal tracking, and communication records within CASE systems.Partner with operations leadership to resolve pricing disputes, scope of work clarifications, and urgent proposal escalations.