Operations Manager

Overview We are seeking a highly organized and proactive Operations Manager to oversee day-to-day office operations, support strategic initiatives, and drive operational efficiency within a fast-paced professional services environment. This role is ideal for a detail-oriented leader who thrives in managing workflows, coordinating deadlines, improving processes, and supporting both executive leadership and operational teams. The Operations Manager will play a critical role in ensuring productivity, accountability, and smooth office operations across multiple functions. This is a fully onsite position. Key Responsibilities Assist in the management and coordination of analysts, interns, and support staffManage calendars, track critical deadlines, and ensure timely completion of hearings, appeals, filings, and other time-sensitive mattersServe as a subject matter expert for office software systems and operational toolsPrepare legal, business, and administrative documents, reports, contracts, and formsSupport budget tracking, expense reconciliation, accounts receivable, and accounts payable processesMaintain inventory of office supplies, software, and equipmentCoordinate facility management activities, including vendor relationships and office maintenanceOrganize meetings, prepare agendas, record detailed meeting minutes, and distribute follow-up documentationManage filing systems and maintain organized operational recordsConduct operational research and recommend process improvementsAssist with policy and procedure updates in collaboration with leadership and HRCoordinate travel arrangements and scheduling logisticsServe as a point of contact for internal staff, clients, and external partnersMonitor quality and productivity standards across operational functionsSupport company growth initiatives, operational projects, and continuous improvement efforts Qualifications Bachelor's degree requiredMinimum 4 years of experience in operations management or office administrationExperience within legal, accounting, financial, or other professional services environments preferredParalegal certification or related experience is a plusStrong project management and organizational skillsProven ability to manage deadlines and prioritize multiple responsibilities simultaneouslyExperience supporting employee performance management processesKnowledge of office management systems, inventory coordination, and facilities administrationAdvanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, and Adobe AcrobatExcellent written and verbal business communication skillsStrong attention to detail and problem-solving abilitiesAbility to work effectively in a fast-paced, deadline-driven environmentStrong customer service mindset with a proactive, team-oriented approachWillingness to work additional hours when necessary Benefits Competitive compensation package401(k) with company matchingMedical, dental, and vision insuranceFlexible Spending Account (FSA) and Health Savings Account (HSA) optionsLife insuranceShort-term and long-term disability coveragePaid time off Schedule & Work Environment Monday through FridayDay shiftFully onsite position (not remote or hybrid)Occasional travel may be required