Legal Consultant - Legal Tech Project Manager

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review.   NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.  NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.  At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022,  2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.  Other recent awards include:  Five-time winner (2025, 2024, 2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune Four-time winner (2025, 2023, 2022, 2021) Best Companies to Work for by Utah Business magazine Three-time winner (2025, 2023, 2022) Top Workplace Employee Appreciation and Employee Well-Being Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits Two-time winner (2024, 2023) National Top Workplaces Two-time winner (2024, 2023) Top Workplace Innovation 2025 Remote Work 2024 Technology Industry NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day! About the role NetDocuments is seeking a Legal Innovation Consultant to work with law firms and legal department clients to support their adoption of NetDocuments' platform and AI capabilities — helping attorneys, paralegals, and legal operations professionals understand, embrace, and effectively use the tools that are reshaping how legal work gets done. This role is intentionally designed as a development opportunity. We are looking for people who are early in their legal technology or legal operations career, deeply curious about the intersection of law and AI, and motivated to grow. High-performing Legal Innovation Consultants can expect a clear path to Senior LIC within 18 months, and from there, to either the Legal Innovation Partner track or the Forward Deployed Engineering track based on their interests and strengths.   What You’ll Do  Support Senior Legal Innovation Consultants and Legal Innovation Partners in delivering client adoption programs, training sessions, and change management initiatives Facilitate training webinars, onboarding sessions, and workflow workshops for client users at law firms and legal departments Assist in developing training content, adoption guides, workflow documentation, and enablement resources Monitor client adoption metrics and engagement data, preparing reports and identifying trends for the supervising LIC or LIP Respond to client enablement inquiries, coordinating with Legal Innovation Partners and the technical team to ensure issues are addressed promptly Develop a deep working knowledge of the NetDocuments platform, AI features, and integration ecosystem — becoming a trusted resource for clients navigating day-to-day platform questions Support the development and maintenance of internal LIC team playbooks, knowledge base articles, and enablement templates Build relationships with client legal technology and operations contacts, contributing to a positive and productive ongoing engagement Other duties as assigned   What You’ll Need to be Successful  2+ years of experience in legal operations, legal technology, customer success, consulting, or a related field — or a JD with meaningful interest in legal technology and a desire to move into a non-traditional legal career Basic familiarity with law firm or in-house legal department operations — you understand the environment your clients work in, even if you are still building deep expertise Strong communication skills — written and verbal. You can facilitate a meeting, write a clear follow-up email, and present a training deck without stage fright Organized and detail-oriented — you manage multiple workstreams simultaneously and follow through on commitments reliably Curiosity about legal AI and technology — you are the kind of person who reads about what is happening in legal tech and gets excited about its implications Collaborative and coachable — you take feedback well, ask good questions, and are invested in your own development Experience with LegalTech platforms, document management systems, or Microsoft 365 is a plus Ability to travel up to 10% to client sites and team events    What You’ll Love About NetDocuments  The People!  90% healthcare premiums company covered  HSA company contribution  401K match at 4% with immediate vesting  Flexible PTO (typically 3 to 4 weeks a year)  10 paid holidays  Monthly contributions for life activities & wellness  Access to LinkedIn learning with monthly dedicated time to explore     Compensation Transparency  The compensation range for this position is: $80,000 - $90,000 The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerationsEqual Opportunity  N