Solutions Consultant

WHO WE ARE  Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.  This is a hybrid position in NYC.  Role Overview  The Solutions Consultant is a client-facing role responsible for supporting enterprise growth across both new customer acquisition and in-account expansion.  Reporting to the Senior Director of Solutions Consulting & Revenue Enablement, this role partners directly with Sales and Client Success to support complex deals through consultative solutioning, technical validation, and commercial alignment.  This is not an implementation or troubleshooting role. The Solutions Consultant helps increase win rates, accelerate deal velocity, and expand customer value by translating platform capabilities into clear, outcome-driven solutions buyers can confidently purchase and adopt.  Core Mandate  Support enterprise revenue performance by:  Supporting complex, multi-stakeholder sales and expansion cycles   Translating technical capabilities into business outcomes and ROI narratives   Reducing deal risk through credible technical and commercial validation   Enabling both initial purchase and long-term platform adoption   Key Responsibilities  Enterprise Pre-Sales & Expansion Support Partner with Sales on net-new opportunities, including:  Discovery and requirements mapping   Solution design and narrative development   Platform demonstrations and use case alignment   RFP/RFI responses and technical documentation   Partner with Client Success to support:  Upsell and cross-sell opportunities   New product adoption and expansion initiatives   Strategic account growth planning   Solution Design & Technical Validation  Translate customer needs into scalable, enterprise-ready solution approaches   Articulate how data flows across systems, including identity, enrichment, activation, and measurement   Guide customers through integration approaches, security considerations, and technical feasibility   Support proof-of-concepts (POCs) and solution validation exercises   Consultative Selling & Commercial Alignment  Position solutions in terms of business outcomes, monetization, and ROI   Support multi-product packaging and pricing conversations in partnership with Sales   Help navigate technical, legal, procurement, and organizational complexity   Build trust with both technical stakeholders (IT, data teams) and business buyers (marketing, revenue leaders)   Retail Media & Publisher Solution Expertise  Develop expertise across:  Retail media and publisher monetization models   First-party data strategy and identity resolution   Audience activation across owned & operated and paid environments   Clearly articulate differentiated value across email, data, identity, and audience solutions   Support vertical-specific use cases and solution narratives   Sales Enablement & Asset Contribution  Contribute to and leverage enterprise sales assets, including:  Solution architectures and integration frameworks   Use cases, case studies, and ROI models   Demo environments and technical storytelling materials   Provide field feedback to improve positioning, packaging, and messaging   Help standardize how solutions are presented and sold across deals   Revenue Impact & Accountability  Directly influence:  Win rates and deal progression   Deal size and product attach   Expansion pipeline and conversion   Support consistent execution across both acquisition and expansion motions   Operate with a focus on revenue outcomes and customer success   Qualifications  3–5+ years in Solutions Consulting, Sales Engineering, Technical Pre-Sales, or related client-facing roles   Experience supporting SaaS, data, adtech, or martech sales cycles   Exposure to multi-product or platform-based solutions   Experience supporting both new business and customer expansion initiatives   Technical & Commercial Skills  Strong understanding of:  Data architecture, APIs, and integrations   Identity, privacy, and data governance concepts   Marketing, advertising, or retail media ecosystems   Ability to translate technical concepts into business value   Experience supporting demos, RFPs, and solution validation exercises   Consultative & Communication Skills  Strong discovery, communication, and presentation skills   Comfortable engaging with both business and technical stakeholders   Ability to communicate complex concepts clearly and concisely   Strong storytelling skills with a focus on customer outcomes   Ability to operate in fast-moving, collaborative environments   What Success Looks Like  Deals progress more efficiently with your involvement   Customers clearly understand solution value and expansion opportunities   Sales and Client Success teams view you as a trusted partner on strategic opportunities   Solutions are positioned consistently and credibly across enterprise accounts    BENEF