Consultant, Business Consulting (NF Shared Portfolio Communications)
at Nationwide
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Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.The Consultant, Business Consulting role will lead communication needs for assigned projects across the NF Shared Portfolio. This role will be focused on driving execution of communication strategies, while creating and managing communication tactics in support of business outcomes. Individuals should possess an ability to tell stories across large, complex projects with multiple audiences; ultimately driving alignment and helping teams adopt change effectively.Primary responsibilities would include:Create, develop, and execute effective communication strategies and tactics in support of business needs and project outcomes to support change managementEnsures and leads the communication to and incorporation of feedback from customers on proposed, developing, and completed projects and initiativesDrives alignment and coordination by acting as a liaison between project and business team and communicates status to multiple stakeholdersMeasure effectiveness of communication efforts against project objectives and deliverablesNavigates ambiguity and builds impactful communication plans for all projects and pivotal initiativesFocuses on driving alignment, promoting project awareness, successful achievement of capability adoption, and generating overall support for portfolio activitiesMay perform other responsibilities as assignedIndividuals should possess a firm understanding of current NF business processes, display strong written and verbal communication skills, quickly exercise relationship building skills, possess familiarity with standard project management practice, and be comfortable juggling multiple, competing priorities simultaneously. Individuals should be naturally curious and thrive in ambiguity while executing project communication needs to help teams adopt change effectively. Individuals should possess proven leadership skills with the ability to collaborate, remove roadblocks, and act as a primary liaison between project members and business to ensure collaboration and consistency across.The ideal candidate is forward thinking and drives the need for continuous improvements of communication strategies and tactics across each project and the portfolio. Additional skillsets would include planning skills, decision-making skills, time management skills along with the ability to motivate others, work in a collaborative environment, and recognize achievements while driving results. Individuals should demonstrate organizational savvy and a storytelling ability to engage and get alignment from a wide range of audiences along with the ability to create an engaging environment where the team feels valued, appreciated, in a safe space and encouraged to do their best work every day.A writing sample may be required as part of application with this role.This role will be required to work a hybrid in-office schedule out of our Columbus, OH location (2-3 days per week).This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. #LI-LP1Job Description SummaryWe are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you! As a Consultant, you'll act independently or as a member of a team responsible for establishing a common understanding of the business environment in which a project must be defined, designed, created, deployed, used and supported. You will participate in major process modeling, analysis and design efforts providing business performance management, organizational design and business risk management capabilities to formulate pragmatic, forward facing and impactful business transformation plans.Job DescriptionKey Responsibilities:Partners with senior leaders to transform their businesses through the strategic application of people, processes and technology. Participates in the planning process by identifying complexities, dependencies and duplications.Demonstrates expertise in leading business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align solutions with business strategies and direction. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans. Serves as process management contributor and consultant between business customers and systems area for development and implementation of business processes and procedures. Responsible for communicating to customers, management and external sources.Identifies critical elements of a business process that need to be managed. Defines criteria of performance success. Reports performance in a cohesive manner. As a team member, participates in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture. Provides significant contribution in executing business unit level change. Conducts and leads training of customers on business, technological, societal and environmental trends to support strategies for improving business performance.Facilitates evaluation and research of new and existing products, procedures and/or workflow needs associated with business systems for the company. Evaluates new technological developments and evolving busine
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