National Sales Agent, Direct Distribution-Personal Lines

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.This is a fully remote role. Selected candidates will complete approximately 10 weeks of comprehensive training to build foundational sales, product, and systems knowledge. Upon completion of training, standard work hours will be Monday–Friday, 10:30 AM – 7:30 PM CT. This is a base salary, plus uncapped commission role.P&C License strongly preferred. Successful candidates for this role will possess a strong blend of sales acumen, adaptability, and customer focus, including:Customer-Centric Mindset: Naturally builds rapport, communicates clearly, and prioritizes delivering value-driven solutions that meet customer needsSales Drive & Tenacity: Demonstrates persistence, confidence, and strong closing ability in a fast-paced, high-volume environmentAgility & Change Readiness: Thrives in dynamic environments and quickly adapts to evolving products, systems, and business prioritiesCritical Thinking & Problem Solving: Effectively evaluates customer situations, interprets underwriting guidelines, and makes sound, timely decisionsCuriosity & Continuous Learning: Proactively seeks to expand product knowledge, refine sales techniques, and stay current with industry trendsTech-Enabled Mindset: Comfortable navigating multiple systems and leveraging technology to drive efficiency and enhance the customer experienceChange Agility/Management: Embraces change, supports new initiatives, and remains flexible in response to shifting business needsCulture & Team Mindset: Contributes positively to team dynamics, collaborates effectively, and supports peer developmentJob Description SummaryWhether working to sell new or retain existing business, we are customer-focused, positive, persistent and tenacious. Our products are designed to protect our customers, and we know that insurance coverage has the potential to make their worst day better. If you are technologically savvy, can connect and communicate in a fast-paced environment and adapt easily to changes, we want to know more about you!As a National Sales Agent, you'll sell new property/casualty coverage over the phone with prospective customers in most states. You'll also provide counseling about insurance needs and product availability. This will include providing quotes, determining eligibility and binding coverage after collecting all related underwriting data and information. You'll specialize in personal lines (auto, home, boats, motorcycles, recreational vehicle, umbrellas, flood) business.Job DescriptionKey Responsibilities: Handles incoming calls/emails from prospective personal lines and affinity partnership customers for all property/casualty lines insurance. Performs follow-up work to close the sale.Writes quality risk policies based on underwriting requirements; makes decisions by interpreting and using appropriate classification systems, rating plans, tiers and selection standards; utilizes training and sales techniques to close the sale.Answers questions, provides explanations and makes recommendations to applicants regarding appropriate coverage for all personal lines policies, limits, deductibles; considers customer needs as well as company guidelines. Determines and enters rating information into systems; provides quotation and binds coverage within prescribed limits.Completes necessary applications and forms; issues conditional contact/binder within authority. Follows up for necessary documents and payments to close the sale.Contributes to the team's current quotas/goals by meeting individual quotas/goals, as well as unit/team goals.Maintains current understanding and proficiency in sales techniques and product offerings, keeps up-to -with market conditions and competitors, and system improvements. Cross-trains on other products and lines of business.Serves as subject matter authority, providing coaching and feedback in the training classroom, on the job and by mentoring team members.May perform other responsibilities as assigned.Reporting Relationships: Reports to the Direct Sales Supervisor.Typical Skills and Experiences: Education: High school diploma or equivalent; undergraduate studies preferred. Continuing education as required by state(s). Prefer participation in professional insurance coursework.License/Certification/Designation: State licensing as required for property/casualty products. Continuing education as required by state(s). Associates must acquire the required state licenses within the time period designated by the business unit. If an associate fails or is unable to acquire required licenses/registrations within the designated time period, the associate will be ineligible to continue in the position.Experience: Three or more years of related work experience in sales of property/casualty and life insurance. Prefer exposure to multiple product telemarketing in call center environment. Previous insurance industry experience may be considered in leu of sales experience.Knowledge, Abilities and Skills: Advanced knowledge of sales techniques, property/casualty and life insurance products, insurance processing systems and procedures, practices, state regulations and customer service practices. Ability to communicate technical insurance information to prospective customers and influence prospective customers to select Nationwide products. Ability to operate personal computer and related software. Ability to provide assistance to other agents by teaching and providing coaching and feedback.Other criteria, including le