Director, Customer Marketing

Job Description Summary: At The Coca-Cola Company, our purpose is to refresh the world and make a difference—driven by iconic brands, sustainable growth, and meaningful consumer impact. As Director, Customer Marketing for Walmart Inc., you will play a pivotal leadership role in accelerating growth across one of our most strategic customers.This role sits at the intersection of brand, commerce, and customer strategy—leading the transformation of how our portfolio shows up across omnichannel experiences. You will shape best-in-class commerce marketing strategies, unlock digital growth, and create category-leading programs that deliver mutual value for Coca-Cola, Walmart, and our bottling partners.What You’ll Do For UsDrive Commerce & Digital LeadershipLead end-to-end Commerce Marketing strategy across the Coca-Cola portfolio, accelerating digital penetration and establishing category leadership in omnichannel environmentsChampion innovative approaches in retail media, eCommerce, and emerging shopper ecosystems (including agentic and AI-driven experiences)Own Customer Marketing ExcellenceDevelop and execute breakthrough omnichannel campaigns tailored to Walmart, grounded in shopper insights and brand strategyTranslate Coca-Cola brand platforms, innovation, and programming into compelling, customer-centric growth driversStrategic Partnership & InfluenceServe as a senior strategic partner to Walmart stakeholders, including Merchants, Site Merchants, and Retail Media teamsLeverage Collaborative Business Plans and the Coca-Cola Customer Commitment to unlock joint value and long-term growthCross-System LeadershipPartner seamlessly across IMX, Connections, Category Leads, and creative teams to deliver integrated, high-impact marketing programsAlign Coca-Cola operating units, bottlers, and customer teams around shared priorities and category growth initiativesFuture-Focused Growth PlatformsBuild and scale 3–5 year customer marketing platforms that anticipate evolving shopper behavior and retail dynamicsIdentify emerging opportunities and translate insights into scalable, forward-looking strategiesQualifications & Requirements Bachelor’s degree required; MBA or advanced degree preferred7+ years of experience in Customer Marketing, eCommerce, or Commercial leadership roles (CPG, beverages, or adjacent industries preferred)Expertise in retail media, digital commerce, and evolving shopper ecosystems strongly preferredProven ability to translate shopper insights, brand strategy, and customer needs into measurable business resultsStrong experience leading cross-functional teams and influencing without authority in complex organizationsDemonstrated commercial acumen, including selling, financial management, and joint business planningDeep experience in Shopper Insights, Business Analytics, and Annual Planning processesTrack record of partnering with creative agencies to deliver compelling, insight-driven campaignsCommunication Focus  Act as a key connector across Coca-Cola system stakeholders, including Customer Leadership, Brand and Commercial, IMX, Connections and BottlersInspire and influence both internal teams and external partners with clear, compelling category and customer strategiesNavigate and align diverse stakeholders to drive execution against shared growth prioritiesWhat We Can Do For YouIconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world and we’re always innovating.Expansive & Diverse Customers: We focus on a diversified and large range of customers each day. Critical experiences: We work as a global network with a wide range of cross-functional partners to step-change the way we refresh the world and make an impact every dayThe Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.Skills:Account Management, Business Development, Business Insights, Communication, Cross-Functional Teamwork, Customer Insights, Decision Making, E-Commerce, Influencing, Leadership, Marketing, Negotiation, Results-Oriented, Shopper MarketingPay Range:United States of America: 169,000 USD - 200,000 USDBase pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.Annual Incentive Reference Value Percentage:30Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.Location(s):United States of AmericaCity/Cities:RogersTravel Required:00% - 25%Relocation Provided:NoJob Posting End Date:June 17, 2026Our Purpose and Growth Culture:We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local p