Associate Learning Experience Designer
at Western Governors University
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If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 305Pay Range: $54,800.00 - $82,200.00Job DescriptionThe Associate Learning Experience Designer (LxD) demonstrates a commitment to learning and designing experiences to help others learn better. The successful candidate is passionate about delighting students while they achieve and demonstrate learning outcomes. Associate LXDs works closely with more senior Learning Experience Designers to support projects and stakeholders by researching and applying science-informed learning strategies and practices into their designs. This position will work with a team versed in rich media, front- and back-end development, and research to guide their designs from inception through launch and evaluation. Essential Functions and Responsibilities:Designs and participates in projects that involve cross-functional, agile teams by developing engaging, and effective learning experiences that impact studentsUnder the mentorship of more senior Learning Experience Designer, conducts user research including interviews, surveys, and usability testingDesigns learning experiences achieving robust student outcomes in both academic courses and the affective/ non-cognitive domainUnderstands adult learners, under-served populations, and student body and designs experiences accordinglyWireframes actionable learning interactions and iterates designs based on efficacy and usability studiesApplies best-practice UX and UI design skills to create proof-of-concepts, mockups, and prototypesEfficiently produces multiple approaches for usability testing, AB testing and stakeholder presentationsContributes collectively with other developers to ensure technical feasibility of designsEnsures learning design and content development are completed on time and within budget and meets standards of qualityCollaborates with peers to apply and drive best-practice learning experience designParticipates in business development efforts such as assumption testing, product promotion, and partnership formation.Works mostly with situational and highly complex projects or assignmentsDevelops and maintains collaborative relationships with internal and external stakeholdersStays current with trends, leading science and innovations, and research in learning science, instructional media, UI/UX and learner behaviorSuccessfully collaborates with stakeholders to ensure designs are aligned with desired outcomesReviews student feedback and provides recommendations for learning experience improvementsParticipates in research projects to advance learning science and quality improvement for student learning experienceEnsures developed curriculum meets or exceeds expected student outcome metrics and improves the student experiencePromotes the business through professional conferences, product demos, and other outreach activitiesModels leadership and professionalismFulfills other duties as assignedKnowledge, Skill and AbilitiesExperience applying design strategies informed by learning and behavioral sciences, instructional design, and interaction/web/eLearning design principlesExperience in developing and implementing learning experiences / eLearning from ideation through implementation and analysisBasic to intermediate project management skills and “hands on” tactical management of learning experience product development, agile experience preferredExcellent written, oral, presentation, and interpersonal skillsExperience with qualitative and quantitative primary research methodsAbility to analyze and interpret data to drive future design improvements, direction, and to quantify and validate design effectivenessProficiency in design tools, such as Invision and Photoshop, to rapidly create both low- and high-fidelity mockups and wireframesAbility to work collaboratively and creatively in a fast-paced, agile environmentConceptual knowledge of web/software developmentStrong attention to detail and a feeling of pride and ownership over the quality of our learning experienceQualificationsMinimum Qualifications:Bachelor’s degree and 2 years of experience in product design content following a user-centered design process OR, Master’s degree and 1 year of experience in product design content following a user-centered design processStrong portfolio of learning product/app designPreferred Qualifications:Master’s Degree in relevant fieldWorking Conditions5-10% TravelThis position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.#LI-TK1Position
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